Covert Hutto

Before last week I have referred all to Covert Hutto. We went onto the lot and talked with him about trading in a 2010 F150 Lariat. We were barely there 10 minutes, when he came back without anyone looki We went onto the lot and talked with him about trading in a 2010 F150 Lariat. We were barely there 10 minutes, when he came back without anyone looking at the truck offered 7000. Without pulling scores told us if Rush Chevrolet could do a deal for a new vehicle then we should go there. We are a FORD family so a few days later we went to Truck City Ford in Buda and we are driving a 2018 with no money down, financed with Ford Motor Credit and could not be happier. BTW we received 11,000 in trade in value. I have referred all to Covert and have purchased three vehicles there. Was very surprised at the lack on interest in trying. More

sell used vehicles with mechanical problems I would not recommend used vehicle sales department to anyone , best friend or worst enemy. so far replaced rear main seal, pinion seal, & left fron I would not recommend used vehicle sales department to anyone , best friend or worst enemy. so far replaced rear main seal, pinion seal, & left front axle. they charge customers full price for vehicles that have mechanical problems. Do not buy a used vehicle from this dealership. More

First and Last Purchase Here First of all, I have purchased several trucks from dealerships over the years and it has always been a great experience. UNTIL I WENT TO COVERT HUTTO First of all, I have purchased several trucks from dealerships over the years and it has always been a great experience. UNTIL I WENT TO COVERT HUTTO that all changed. 1. I was brought in with bait and switch tactics but it was my decision I still purchased. 2. They had missing paperwork and needed me to make time to come fix. 3.Then they tell me to come calibrate my lift so I drive in and sit for 30 minutes only to be told I need to drive to Pflugerville to calibrate with the custom people. 4. They didn't turn in my rebate for the Costco program and after several weeks had to sort it out myself. 5. Again missed paperwork and I had to come back again to have them print new paper plates because mine were expired. (Then the reason I brought this to Yelp) 6. I was going down 130 and was pulled over. Thought couldn't be speeding cruise control is set on 80. The officer lets me know I was doing 90, I explain him the situation with the new truck and he gives me a warning. I then call then Dealer source and ask why it was not calibrated, he tells me its up to the dealership, that its 175 dollars, and with lifts they are usually 5 to 7 miles off. (kicker) Go to the dealership, explain what happened and they tell me the opposite of Dealer Source their vendor. They don't calibrate, they don't need to calibrate, and until they can fix it drive 5 miles below the speed limit which in reality its more like 10 miles under. No offer of a temp truck to drive so I dont continue to get a ticket, get it fix and returned to me. Just a, hey we can fix it but in the mean time its up to you, you get a ticket with the bogus truck we sold you its on you. This Dealership is a joke and I promise as a person who reads these reviews and for the first bad review ever in 33 years that I have wrote, I implore you if you want a great vehicle purchase go pretty much anywhere else. Thanks for reading my rant I help it helps and have a wonderful day. More

Great service anytime we take our car in for service. We are pleased with the service department each and every time we have had to take our car in for service. Carolyn always answers any questions we may We are pleased with the service department each and every time we have had to take our car in for service. Carolyn always answers any questions we may have and doesn’t hesitate to ask someone if she’s not sure. We know we can trust her and not get a made up response! Thank you, Carolyn, for the the time you take with us, your customer service is outstanding!!!! Blessings always... More

Service Adviser Carolyn Smith Eddy Riley I had called 2 days prior to bringing my F150 in and somehow ended up talking to an adviser in another location. Carolyn took my service a Eddy Riley I had called 2 days prior to bringing my F150 in and somehow ended up talking to an adviser in another location. Carolyn took my service and made sure I was put into the schedule. I planned on leaving it for two days but she had it ready in one day. Great service and very personal. More

Quality Customer Servicr Earlier this year while on my way to a family vacation, my Ford 150 became disabled. I made it to the dealership and advised Carolyn Smith (service Ad Earlier this year while on my way to a family vacation, my Ford 150 became disabled. I made it to the dealership and advised Carolyn Smith (service Advisor) that I needed to continue on my trip. While she secured me a loaner, she quickly began the process of having my vehicle diagnosed. She kept in contact with me as updates became available. I never had to call her asking for an update. That impressed me! Since then, I now have my 2015 Ford’ 150 and 2017 Ford Escape preventive maintenance performed by Covert Ford Hutto. Carolyn and the entire Hutto Service team do a outstanding job. More