Covert Hutto

Made an appointment to drop my Tahoe off and knew ahead of time that it was a 3-5 buisness day wait. They got to it on the 4th business day of having my vehicle. They found the issue and was able to ord of time that it was a 3-5 buisness day wait. They got to it on the 4th business day of having my vehicle. They found the issue and was able to order the part. Great! Get a call two business days later that the part arrived and was installed. However, they noticed that there was another issue and had to order a different part. Going on 10 business days with no vehicle or an offer of a loaner. Guess people who work don't need a car. I had to move my schedule around just to get the car looked at and wasn't thinking it would take 2 weeks. I have to track down the service person who was helping me to get answers and it is aww shucks I don't know why that part hasn't arrive yet. Never had any issues taking my other vehicles to the manufacturer for service repairs. Always a quick turnaround. Really regretting ever buying a Tahoe if this is how Chevrolet works with their customers. More

Rain was fantastic from start to finish. Very happy with his service. I will be a repeat customer Very happy with his service. I will be a repeat customer More

Straight forward. Super quick. Always Hassle-free, friendly experience. Brian Brown took care of us. Super quick. Always Hassle-free, friendly experience. Brian Brown took care of us. More

They were so much help. I traveled from NY and they helped me get my car fixed and all the pepper work in order! Chris was in contact with me every step of the way. I traveled from NY and they helped me get my car fixed and all the pepper work in order! Chris was in contact with me every step of the way. More

Don’t trust a word that comes out of their mouths. I negotiated a price and trade on a vehicle on their lot. I deposited $1K on the vehicle while I got the down payment cashier's and loan check fro I negotiated a price and trade on a vehicle on their lot. I deposited $1K on the vehicle while I got the down payment cashier's and loan check from my bank. This took less than 12 hours. I’m ready to pick up the vehicle, and the manager calls and tells me they sold it. “Oh, another manager didn’t know we had a deposit….” I’m sorry, I don’t believe you. No wonder car dealerships have such a bad reputation. Now, why don’t I believe you? You told me you would get me the same truck and offer the same deal to me, but you haven’t talked to me since that phone call. Nor have you responded to my request to refund my $1,000 deposit. So, I must waste more time reporting this to my credit card company to get my money back. Last, if it was an honest mistake, be attentive, apologize, and be responsive to refund my deposit. You haven’t. You cost me time, a ping to my credit, and the cost of picking up checks and paying for a cashier's check. I got screwed; you got a sale. 100% greed. The only thing I can do is warn others. Worth noting, I didn’t curse out or mistreat anyone at the dealership. I waited three+ working days before posting this to see if they would follow through or reply. They never reached out to me or responded. Respect for my time and trust goes a long way in earning business. This business has neither. It's a clear sign to run, run far away! If they do this to win a sale, imagine how they’ll treat you afterward! More

It was a great experience. Everyone was friendly and professional. I would definitely recommend this dealership to anyone. Everyone was friendly and professional. I would definitely recommend this dealership to anyone. More

Brando Lopez with Cover Ford Hutto didn’t have what I wanted on the lot. He found the truck I wanted and brought it in quick. He had all the paperwork ready and I was in and out in 15 minutes. Great guy wanted on the lot. He found the truck I wanted and brought it in quick. He had all the paperwork ready and I was in and out in 15 minutes. Great guy with great service! More

Sales process was easy with no pressure to buy. Chris came in on his day off to work with us. Chris came in on his day off to work with us. More