Covina Valley Kia

Excellant Service! I just purchased a Kia Optima for my daughter and Robert Yanez is a wonderful sales representative. He is knowledgeable, kind, and a no pressure sales I just purchased a Kia Optima for my daughter and Robert Yanez is a wonderful sales representative. He is knowledgeable, kind, and a no pressure salesman. This was the first car buying experience that I have enjoyed and was done quickly! I got just what I was looking for and Robert went above and beyond to make sure my daughter knew how to use all the features on her new car. We are happy to be part of the Kia Family Now! I will definitely refer my friends and family to Robert Yanez at Kia Covina Valley. More

The service dept manager is awesome! Ok I had a problem at first but the service manager found out called me and promised to resolve the issue personally on Friday. I REALLY appreciate hi Ok I had a problem at first but the service manager found out called me and promised to resolve the issue personally on Friday. I REALLY appreciate his responsiveness to this issue. After talking to him my mind was put at ease and I am confident the issue will be handled. They say don't judge a company by their mistakes judge them by how they handle a mistake, Covina Kia is handling mine like a champ! Thank you and see you in the AM More

Made our wish come true. Made a call to ask about purchasing a car but we had horrible credit. The salesman Juan said no worries apply and we will call you back. Now we did no Made a call to ask about purchasing a car but we had horrible credit. The salesman Juan said no worries apply and we will call you back. Now we did not think they would call. 5 mins later Hugo called us and said come on in and we can work with you. We arrived and we were greeted by Frank Elliot and he rolled out the red carpet and was up for front and honest with us but never made us feel that they could not help us. The sale team Juan, Ray, Hugo and Frank took awesome care of us. Frank asked about our family and we explained we needed a van because we were adopting 3 little boys and we needed a bigger family car. They worked so hard for us and yesterday we were able to drive away with a 2016 Kia Sedona. I cried when they called me with the good news. Our boys are so excited. The saws team honestly worked a miracle for us and never once gave up. Tjank you so much for making our dream come true of owning our new car. Chris made signing all docs fun and was so professional. Thank you so much. The Aguirre Family. You are truly out super hero's. More

New car battery Called this place to get a new battery put into my 2014 Kia Optima. Not only did they have this battery in stock, but Danik was very helpful and prof Called this place to get a new battery put into my 2014 Kia Optima. Not only did they have this battery in stock, but Danik was very helpful and professional over the phone I did not feel rushed and he gave me a same day appointment on a Saturday. Upon my arrival I was promptly greeted by the employees in the service center . The whole process took no more than 20 minutes tops. I am very pleased at the service I received here, the staff is very professional, warm and welcoming and not to mention very knowledgeable. On my way out I was explaining to Danik about another issue I was experiencing before my battery died and another co-worker overheard and was able to explain further on where this other issue was originating from. I was very pleased with the information I was receiving from him although I wish I would have gotten his name. Overall, my experience here was amazing come see Danik and the rest of the service department crew in the service department. You won't be disappointed. More

AMAZING, PROFESSIONAL, and OUTSTANDING Came in for a used car and Robert was very kind enough to help us. My sister found the perfect car with his help. He was very kind and professional to Came in for a used car and Robert was very kind enough to help us. My sister found the perfect car with his help. He was very kind and professional towards us. Everyone working there was very helpful and always made sure we were being helped and cared for. Got an outstanding car note and took the car. This whole process took a good 2 1/2 hours which was very impressive. I would recommend all my family and friends to come here if they are looking into getting a great deal. My family would like to thank everyone at Covina Valley Kia for their professionalism and helpfulness in this process. More

very good experience excellent service wesley was to the point and very quick in getting the paper work done . great young man. need more like him in this would . excellent service wesley was to the point and very quick in getting the paper work done . great young man. need more like him in this would . More

Leased a 16' Kia forte Anthony gullart was amazing helping us out and made us feel comfortable and didn't force us into anything. He made it easier for us to decide our opti Anthony gullart was amazing helping us out and made us feel comfortable and didn't force us into anything. He made it easier for us to decide our options. More