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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,192 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,192 reviews

June 20, 2026

Mo, thank you so much for your help finding the right car at a great deal. And this was all done even though I live out of state. Appreciate your help both times. More

by Chantel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2026

Great service all the time. Evryone is so helpfull. Allways explain everything very detailed. Apreciate it More

by griselda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2026

Good get an oil change and don’t have to set all day only about a hour and that good for a walk in. Thank Norm Reeves Toyota. More

by beverly087594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Norm Reeves Toyota Dallas responded

We’re happy your Lexus RX 350 oil change only took about an hour as a walk in. Shelly and the team appreciate the five stars and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 18, 2026

I decided to give you a second chance. Scheduled 2pm appointment. I arrived at 130. They moved my vehicle back at 245. My vehicle was ready at 415. I asked three times about my car. My hus More

by laurie_ann44
Recommend Dealer
No
Employees Worked With
Antonio
Jun 19, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If you would like to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 18, 2026

Great service advisor. Shelly takes good care of her customers. Really good service from service advisor, Shelly. More

by RONALDJOHNSON2006
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Jackowski
Jun 18, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to hear Shelly provided attentive care during your Toyota Avalon service. Thank you for sharing your experience with us. We look forward to supporting your future maintenance needs. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 15, 2026

Edwin Aguilar helped answer my concerns for my car. He listened to my questions and gave good recommendations. The service was done in a day, which helped me a lot! More

by Zitziki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Norm Reeves Toyota Dallas responded

It’s wonderful to hear Edwin took the time to answer your questions and offer solid recommendations. We’re pleased your Toyota RAV4 was serviced in a day to keep you moving. Thank you for choosing us for your service needs. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 15, 2026

I had a very good experience, both at the dealership and with customer service. I will return whenever it is convenient for me. More

by ramatg0468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Norm Reeves Toyota Dallas responded

Hi Rama! We're delighted to hear about your positive experience with both our dealership and customer service team! Thank you for choosing Norm Reeves Toyota Dallas. We look forward to welcoming you back whenever it's convenient for you! Safe travels!

June 14, 2026

Carmine is extremely attentive and welcoming, and sought to prioritize our needs and preferences first and foremost. Highly recommend counting on him! More

by Rodrigo N
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carmine Liuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2026 -

Norm Reeves Toyota Dallas responded

We appreciate you highlighting how Carmine focused on your needs. It was a pleasure helping you find the right Toyota Corolla. Enjoy your Corolla and feel free to reach out if anything comes up. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 13, 2026

All the staff excellent, I loved it the coffee ☕ Sergio he always responded with a good attitude about all my questions about my car , and I m and good hands with Toyota thank you for your help God bless y More

by liliaherrera71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for highlighting our freshly brewed coffee and Sergio’s upbeat approach to your questions. We are pleased you feel confident in our Toyota service team. Thank you and God bless you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 12, 2026

Fueron muy amables y me atendieron muy bien y me ayudaron con el mueble que andaba buscando y excelente servicio More

by MARTHACRISPIN7T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Petit Rosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Norm Reeves Toyota Dallas responded

Gracias por su comentario! Nos alegra saber que nuestro equipo le brindó un excelente servicio. Esperamos verlo de nuevo en Norm Reeves Toyota Dallas.

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