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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.6
6,341 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,341 reviews

October 17, 2026

Excellent experience getting my new Bridgestone tires installed! Service Advisor Shelley & Manager Nick went above and beyond to provide outstanding, personalized care and ensure everything was handled More

by lfobbulous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Service Manager
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Oct 17, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience with Shelley and Nick. It means a lot to us to hear that we delivered a top-tier customer experience. We look forward to serving you again!

October 16, 2026

Helpful , friendly, and fast Great staff and clean Great price, convenient, and listened to me More

by angelicaguzman23
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Santos
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Oct 16, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad our team could offer friendly, efficient service and listen to your needs during your Camry purchase. Your kind words about our staff, pricing, and convenience are much appreciated. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 16, 2026

Service rep was very thorough and very knowledgeable. Shawanna was very helpful and very professional. I will go back. More

by maggiepphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawanna Jamiesson
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Oct 16, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that you appreciated our meticulous approach and expertise means a lot to us. We’re glad our team's professionalism and attentiveness gave you confidence in the service on your Toyota Highlander Hybrid, and we look forward to welcoming you back. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 15, 2026

Amazing and fast Service,everyone looks out for you there regardless of department. Will come again More

by ilovetoyota72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Gonzales
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Oct 15, 2026 -

Norm Reeves Toyota Dallas responded

Knowing our fast service on your BMW 335 made you feel supported by every department means a lot to our service department. Thank you for the five-star rating, and we look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

Oct 15, 2026 -

Norm Reeves Toyota Dallas responded

We're so happy to hear our service was amazing and fast, and that you feel looked after by every department at Norm Reeves Toyota Dallas. Thank you for the kind words, and we'll see you next time!

October 12, 2026

Service dept. is always great from beginning to end. 100/10 Will recommend for sure! Sergio is amazing! He's always very kind and explains what work needs to be do More

by vmarquez18
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Leyva
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Oct 13, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for your glowing review of our Service Department! It's great to know Sergio made your experience smooth and enjoyable from start to finish. We truly appreciate your recommendation. See you next time at Norm Reeves Toyota Dallas!

October 09, 2026

It was fast and a good service. I like the service and is near my house. More

by zarazuamaria695
Recommend Dealer
Yes
Employees Worked With
Sergio
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Oct 09, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad servicing your RAV4 was quick and convenient. Your kind words about our fast service and nearby location mean a lot to our service department. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 09, 2026

The quality of the people that make up the Norm Reeves Toyota Team is what makes them number one for my Toyota services. The vehicle maintenance and service department is top tier!!! More

by Kendrick Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sisi Olaguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that our service department delivers top-tier maintenance for your Toyota Corolla is truly rewarding. Your praise of our team’s quality means a lot to us, and we look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 08, 2026

I truly loved my experience at the dealership! Everyone was so kind and welcoming, and they always made sure I felt comfortable. They took the time to answer all my questions and explain everythin More

by Lorena Santiago Vargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2026 -

Norm Reeves Toyota Dallas responded

Hi Lorena, we're delighted to hear that you had such a positive experience at Norm Reeves Toyota Dallas. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future! Safe travels!

October 07, 2026

First time at the dealership and they made a great impression! Service Advisor was knowledgeable and explained the process well. Others I encountered were nice and professional More

by kayeJaxn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Print
Oct 08, 2026 -

Norm Reeves Toyota Dallas responded

Hi Kaye! We're glad you had such a positive first experience with us! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your feedback.

October 06, 2026

Even though I didn't have an appointment, they took me in and took care of my needs. They were a little busy but it wasn't so bad. More

by migueladrianoconcha
Recommend Dealer
Yes
Print
Oct 06, 2026 -

Norm Reeves Toyota Dallas responded

Knowing that you felt taken care of when bringing in your Toyota RAV4 without an appointment means a lot to our service department. Hearing that our busier-than-usual pace didn’t make your visit too inconvenient is encouraging. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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