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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,321 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,321 reviews

July 02, 2025

It was a great atmosphere calm, relax no pressure excellent. I will recommend your dealership to family and friends More

by nmedrano0704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmine Liuzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2025

The service was quick and the staff were friendly! !! Thumbs up!! Great job 👍 Way to go Yowana and Sergio 👍👍👍👍 More

by mbenitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2025

Sergio was great! Patient, kind, followed Jo with everything. I always use John Peña who is also amazing but Sergio will be my second go to from now on. Great customer More

by ashleynunley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 01, 2025

Yaela (sales) and Alex (finance) were very helpful and were not pushy during the whole buying process. They listened and made it easy for me and my husband to purchase our two vehicles. Highly recommend t More

by Christina L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Doyle
Jul 01, 2025 -

Norm Reeves Toyota Dallas responded

Christina, we're delighted to hear that Yaela and Alex made your experience at Norm Reeves Toyota Dallas smooth and enjoyable. Thank you for recommending us! Enjoy your new vehicles!

June 30, 2025

Shelly always meets you with a cordial greeting. She keeps you informed about your service status and is a pleasure to work with. More

by haliman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

The customer service I received from Shelly was best I gave ever experienced. Her knowledge and professionalism was outstanding. More

by TAYLOR_V1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

I’ve been coming here since I moved to Dallas in 2020. I’ve always scheduled an appointment and had no issues. Everyone’s been friendly and I’ve had no complaints until my recent visit this past Saturday. More

by gonzalezd0113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harveen Toor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Norm Reeves Toyota Dallas responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

Always friendly service Honest too And trustworthy Would recommend them And I am a loyal customer More

by jnatanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

Fine. I have already filled out a survey. Do not send another survey, please please More

by Marj.rash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

Excellent service from start to finish. The team was professional, responsive, and went above and beyond to meet my need. I'm a thoroughly satisfied customer who will be returning again and More

by Michelle B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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