I have given the above listed ratings for the following
1) I have purchased many vehicles from Cowboy Toyota, the service rendered by either Sales, or Service Departments is always above reproa
1) I have purchased many vehicles from Cowboy Toyota, the service rendered by either Sales, or Service Departments is always above reproach, and superior to any other Toyota Dealership in the Dallas/Ft. Worth Metroplex!
2) The quality of Salesmanship rendered by Mr. Rodney Houston was EXCELLENT! There was no hassle, no hidden agendas, no false numbers to deal with, Mr. Houston stated everything concerning the sale "upfront",... before a deal was agreed upon. He was kind, polite, and very honest, these are the qualities of selling a new, or used vehicle.
3) Friendliness showed by all of the staff that I dealt with, (Sales: Rodney Houston,... Finance: Ms. Felanna Davalos, and Service: Tim Dortwhiler was GREAT! They all treated my wife and I, like family.
4) Pricing was very competitive, and very open to negotiation. I use the internet as a guide to pricing, and I always find myself ending up at Cowboy Toyota.
5) Overall Experience with Cowboy Toyota, in either Sales, or Service, on a scale 0f 1 to 10, is always an 11+.
JP (Rowlett TX)