Cox Chevrolet Incorporated

I am very disappointed with Cox Chevy. I bought my car from them about 7 months ago. Within the 1st month the tint on my window melted. I was told several times it was under warranty. I bought my car from them about 7 months ago. Within the 1st month the tint on my window melted. I was told several times it was under warranty. I called several time to make an appointment to have it fixed only to be told the tint company wasn't available for a few months. 6 months later, I finally got an appointment. I took the morning off of work to have this done. . When I arrived I was told this was not under warranty and I would have to pay them. I was mislead and put off from the beginning. I will never have my vehicle serviced at Cox Chevy again. Cox Chevy you lost a faithful customer. I hope you don't treat all women in this manner. But by reading the reviews, I'm being to think so. More

Cox Chevrolet in Bradenton, Florida lied to me to make a buck. Avoid this dealership at all cost. They are crooked and demeaning, and should be ashamed of the way they do business. Save yourself the trouble buck. Avoid this dealership at all cost. They are crooked and demeaning, and should be ashamed of the way they do business. Save yourself the trouble and do your business somewhere else. More

Thank you Trent and Cox Chevrolet. After months of horrible warranty customer service at Ford. Called Cox Chevrolet and had the absolute pleasure to work with Trent great sakes represe After months of horrible warranty customer service at Ford. Called Cox Chevrolet and had the absolute pleasure to work with Trent great sakes representative very polite professional understanding. Left today with my first brand new Car thank you More

Don't see Wes Wilson on Employee List. Got his info from my Barber. Made a brief Phone Call to introduce and explanation of need. When we arrived, he was waiting and had vehicles ready to Got his info from my Barber. Made a brief Phone Call to introduce and explanation of need. When we arrived, he was waiting and had vehicles ready to Test Drive. Process was pretty Simple. Damiean in Finance provided thorough Explanation of Warranty Offerings. Didn't try to over sell. Nothing against him, but wish this process was done on the front vs the end. Other than that, All Good. - Will be Back More

The worst customer service i have ever experienced. The sales person was disrespectful and completely rude..absolutely did know what he was talking about and didn't know the facts..he told us we were 1 The sales person was disrespectful and completely rude..absolutely did know what he was talking about and didn't know the facts..he told us we were 1st time buyers which isn't true cause we purchased vehicles from ferman chevy in Brandon on numerous occasions..I tried to show him proof and he didn't wanna listen and told me I was a liar and his financial officer was right.. we will be going back to ferman to buy... I don't recommend them... More

Wish I'd read more reviews before I bought there, definitely would never recommend them to anyone, even an enemy. Certified pre owned vehicle we bought from them barely made it home and we're out ov definitely would never recommend them to anyone, even an enemy. Certified pre owned vehicle we bought from them barely made it home and we're out over $6000 in repairs since we bought it 5 weeks ago. Matter of fact it's in the shop again today. What bothers us most is our mechanic says there's absolutely no way they didn't know about these issues and went so far as to say they believe that they cleared codes to reset the service engine light. Stay away from this place.... More

What part of "I need my horn replaced" didn't they understand? I made an appointment to have my horn replaced. It's a dual horn, and one of the two went out. When I get there, they tell me they have t understand? I made an appointment to have my horn replaced. It's a dual horn, and one of the two went out. When I get there, they tell me they have to diagnose my vehicle... I just need my horn replaced. After a $192 diagnostic fee, guess what... my horn needs replaced! An hour and half later and $350 for a $20 horn, they want an "Excellent" rating for their survey... LOL! More

What a joke. 2 different people helping me with 2 different prices for the same car went in 3 times looking to see the car but was never to be seen. I think they list cars they don’t have. The lot different prices for the same car went in 3 times looking to see the car but was never to be seen. I think they list cars they don’t have. The lot is virtually empty. This dealer waisted my time and have shady business practices. Bought a car from a more reputable dealer. Will never waist my time here again. The “leadership “ here is deceptive and insulting. More

Just left Cox went in for oil change and slow leak in rear tire. 2and1\2 hrs later was charged 51.00 go plug a tire. It always takes over 2 hrs for oil change. The people there are rude and unfriendly. H rear tire. 2and1\2 hrs later was charged 51.00 go plug a tire. It always takes over 2 hrs for oil change. The people there are rude and unfriendly. Have been going to Cox for several yrs but I am going to change because their service keeps getting worse. More

I arrived at scheduled time, Dave my service associate was polite and Informative however, he had told me two hours for a tire rotation, alignment, and basic inspection. After the third hour, car was fina was polite and Informative however, he had told me two hours for a tire rotation, alignment, and basic inspection. After the third hour, car was finally done. Cox was to bill a 3rd party for the service however they were difficult to convince as to how to go about doing so. In the end I ended up having to pay the bill myself as they couldn't accomplish the billing task. After leaving I realized they had not given me any documentation as to the work that was completed. I especially wanted the inspection report but did not receive one. I'm skeptical the work I requested was actually done to my vehicle. Not the best dealer experience I've had and will find another dealership service center for my future needs. More