Cox Chevrolet

They sold me a truck with engine damage because they use the wrong oil. I bought a 2024 Ram 2500 with the diesel engine and they installed 15W40 oil. There is a technical service bulletin from Ram that says the wrong oil. I bought a 2024 Ram 2500 with the diesel engine and they installed 15W40 oil. There is a technical service bulletin from Ram that says you cannot use 15W40 oil because it would cause engine damage. Cox Chevrolet refuses to undo the deal they change the oil with the correct oil and are acting like everything is fine. After speaking with the local Ram dealership they said that the wrong oil would cause it to void the powertrain warranty and cause engine damage and potentially engine failure. They do not want to help me address the situation other than the oil change that they already did. More

Recommended by family members, so I’m the third one to buy a vehicle from Cox Chevrolet buy a vehicle from Cox Chevrolet More

I am very happy with the truck I bought, however, as a part of his sales pitch, Ed Conti promised to extend the warranty on the truck to 4 years or 48000 miles and the power train to 5 years or 1000,000 m part of his sales pitch, Ed Conti promised to extend the warranty on the truck to 4 years or 48000 miles and the power train to 5 years or 1000,000 miles. He also told my wife and I that the truck would be “Certified Pre-Owned. As we were finalizing the purchase, he informed us that General Motors no longer Certified vehicles and that the warranty would not be extended. I felt as though I had been deceived. I would appreciate a response and explanation regarding this perceived deception. More

A wonderful experience from beginning to end! Made the buying process easy and stress-free Made the buying process easy and stress-free More

Tyler was our sales guy and he was amazing! from the moment we got there and we told him what we were looking for and our budget, he found us the right car, it was meant to be for us to buy our from the moment we got there and we told him what we were looking for and our budget, he found us the right car, it was meant to be for us to buy our car with him. He definitely loves his job and knows what he’s doing, very reliable and kind. If you’re looking for a car for sure you gotta go see him! More

It was good. They worked with me and helped me find my perfect truck. They were kind and made the whole process very smooth They worked with me and helped me find my perfect truck. They were kind and made the whole process very smooth More

Very helpful and informative. Went in for a repair and oil change and left making a purchase of a brand new truck. Went in for a repair and oil change and left making a purchase of a brand new truck. More

Excellent experience. Explained my needs and they matched me up perfectly. Would definitely refer anyone here. Explained my needs and they matched me up perfectly. Would definitely refer anyone here. More

Doing an online purchase and Chris has been very responsive. I am having a good experience buying online! responsive. I am having a good experience buying online! More

Muy gentiles y rápidos para buscar lo que queríamos muy profesionales y conocedores del manejo del cliente profesionales y conocedores del manejo del cliente More