Crain Hyundai of Fayetteville

Horrible Customer service!! Long story short.... went for oil change. They screwed it up and couldn't figure out how so, they blamed me. After week and having another dealer look Long story short.... went for oil change. They screwed it up and couldn't figure out how so, they blamed me. After week and having another dealer look at it, they found that they had used the wrong oil filter. No apology. Nothing. Will never recommend them or but another vehicle from them. Ever. Not that they even care..... More

Excellent service attention to detail hands-on service manag Always start at the Top, service manager down to his advisors. excellent service takes the time for the friendly neighborhood Setting . Reliable A Always start at the Top, service manager down to his advisors. excellent service takes the time for the friendly neighborhood Setting . Reliable And honest. Customer service manager follows up to make sure your satisfied . Mark profit in sales is the only way to purchase. More

Awesome Place Awesome service Awesome place, awesome service. Braxton helped me and was awesome about providing me quick service on my car and updates on the car's condition each t Awesome place, awesome service. Braxton helped me and was awesome about providing me quick service on my car and updates on the car's condition each time there was a change. More

Great service! The Crain dealership is new, clean and bright. The associates are very friendly and helpful and the work they perform is always good and reassuring! The Crain dealership is new, clean and bright. The associates are very friendly and helpful and the work they perform is always good and reassuring! More

Salesman Jerry was amazing. He helped us out any way he could. Suggested we get the elantra. Let us test drive it. And made it possible for us to get a new veh Jerry was amazing. He helped us out any way he could. Suggested we get the elantra. Let us test drive it. And made it possible for us to get a new vehicle since i have a new born and didnt have a reliable car. More

Horrible customer service. Just bought a vehicle from them and then a sensor went out and they told me it would cost almost $1000 to fix it. Took it to another dealer and it cos Just bought a vehicle from them and then a sensor went out and they told me it would cost almost $1000 to fix it. Took it to another dealer and it cost $90 with parts and all and took 5 minutes to fix. Thanks for wasting my time and money. More

Do not work with Mark Proffitt Mark Proffitt is a sleazy dealer that only cares about making a buck over customer service. very poor experience with this snake. Highly recommended t Mark Proffitt is a sleazy dealer that only cares about making a buck over customer service. very poor experience with this snake. Highly recommended that you deal with another employee. This guy straight up lies to your face to make the sale. avoid at all costs. Not sure how he can sleep at night, what a charlatan. More

More than expected Came in for routine service . I asked them not to wash my car because I don’t like the spinning brushes in their car wash. They washed it by hand! Can Came in for routine service . I asked them not to wash my car because I don’t like the spinning brushes in their car wash. They washed it by hand! Can’t ask for more than that. More

Great people, great product! We went in for service.. Checked out the new models, we left with a new car. Everything went smoothly, we got a good car, at a good price. We went in for service.. Checked out the new models, we left with a new car. Everything went smoothly, we got a good car, at a good price. More

Great service Good, experienced and friendly staff. I highly recommend crain hyundai of Fayetteville for service, price and friendliness. Chris the salesman and Zac Good, experienced and friendly staff. I highly recommend crain hyundai of Fayetteville for service, price and friendliness. Chris the salesman and Zachary over at the service department, great service! More