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Crain Kia of Conway

Conway, AR

4.8
2,207 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 2,207 reviews

November 20, 2023

I regret nothing from working with Caleb at Crain Kia. He worked hand and foot to get me the perfect car I needed that will last me. I appreciate everything they did for me to get me what I needed. I trus More

by turnerk250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Brown, Teddy Crouch
November 20, 2023

Always a pleasure, great service, very professional. I would highly recommend to friends and colleagues. More

by DAFFODILDREAMS65
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delilah Dover
November 20, 2023

The sales experience was great. There was no pressure to buy. I was allowed to test drive 3 different vehicles. The first vehicle I considered buying, they allowed me to drive ho More

by rdunn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Not customer friendly at all! Didn’t not try to work with us On a cash price for my daughter her first vehicle. Will not recommend this dealer or Rusty to anyone. More

by tguiltner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rusty Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Crain Kia of Conway responded

Tax Credits and KIA Rebates are a great way to save money on your new KIA purchase. KIA offers these Credits and Rebates but must be financed with KIA Finance America. You wanted to pay cash for the Online Price without financing with KIA Finance America and that isn't an option. We tried working with you and your family to purchase a KIA for your daughter but unfortunately, we couldn't reach an agreement. Wishing you all the best. If you have any questions, please contact me. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

Nov 20, 2023 -

tguiltner responded

Apparently your salesman doesn’t need money. He definitely didn’t try to work with us. He did try to call and text several times after we left. He made us feel like crap because we didn’t want to finance!!! Will never come back or refer anyone there!

November 18, 2023

This was the best vehicle purchase experience we have had. We weren't pressured and our salesperson answered all questions for us. More

by MEEKMYRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maleek Dotson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Peck, Tommy Moore, Caleb Brown, Donald Cofield, Hunter McElyea
November 16, 2023

I was in a time of need and they help me. Very professional and very kind. I would recommend to anyone and everyone. More

by ANTHONYCARRILLO7123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Peck, Tommy Moore, Caleb Brown, Donald Cofield, Hunter McElyea
November 16, 2023

We were in need of a larger vehicle because the Dodge Journey we had was uncomfortable during the trip we took to Arizona from Arkansas. Caleb found the Chrysler Pacifica that met our needs and was able More

by Martin Graham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Brown
November 16, 2023

They really worked hard to get me the payment I needed. Very friendly and helpful. More

by Slreed_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Peck
November 16, 2023

TJ was beyond helpful and took care of my service recall. Highly recommend him and his help. More

by COZ_BLASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Qualls
November 16, 2023

The reason I went there was the customer service in the service department is the best I have seen anywhere More

by BMKRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj and Johnny
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