
Crain Kia of Conway
Conway, AR
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Poor quality of work. Didn’t do what they were supposed to do. Didn’t not service the car. I had to have my car towed because the fuel pump had gone out. Not even a week after getting the car back. The car to do. Didn’t not service the car. I had to have my car towed because the fuel pump had gone out. Not even a week after getting the car back. The car wouldn’t start. So I had to get it towed again. This time I was told it was the battery. I was given the wrong inspection papers. So I ask for the correct ones. The girl claimed that she had to have a manager to do something in the system to give me the papers. She asked me could she mail them or could I come back to get them. I said I would come back not thinking anything of it. So I came back up there a second time. The girl claimed she couldn't pull the inspection up. So they wanted to do a “quick inspection”. Which led me to believe that they didn't do what they were supposed to do the first time! More
They were helpful from the time I walked in the door until the day we completed the buying process I really appreciate their Buisness highly recommended!!! until the day we completed the buying process I really appreciate their Buisness highly recommended!!! More
Serviced my car, excellent experience, good me to work quickly, picked me up on time. Let me know all was ok with my vehicle. Everyone nice quickly, picked me up on time. Let me know all was ok with my vehicle. Everyone nice More
Conway has excellent customer service skills. I drive from Little Rock Arkansas about 30 minutes just to get quality service from Conway. Keep up the good work from Little Rock Arkansas about 30 minutes just to get quality service from Conway. Keep up the good work More
James was really helpful and knowledgeable and very easy to work with! Brice in Finance was helpful as well. We love our new Soul! to work with! Brice in Finance was helpful as well. We love our new Soul! More