
Crain Kia of Conway
Conway, AR
Filter Reviews by Keyword
By Type
Showing 2,264 reviews
Always able to get me in with in a day or 2 for service. Booked 2 weeks out now. Said I could do walk in but would ha e to wait. I did. Waited 2.5 hrs. No problem with that. I have taken my car every Booked 2 weeks out now. Said I could do walk in but would ha e to wait. I did. Waited 2.5 hrs. No problem with that. I have taken my car every 5000 mike's like my maintenance agreement says. I have heard a noice every so often from my car. I have mentioned this to them NUMEROUS times. She even put it in the notes this time. Still no one EVER says to me that they've looked at it. That is my only complaint. If it breaks outside of warranty it's in me and that SUCKS! More
Patrick was great and answered all my questions completely. Being able to buy a car completely through text and online was a new experience for me and I loved it. Would go to Crain again. completely. Being able to buy a car completely through text and online was a new experience for me and I loved it. Would go to Crain again. More
Great service and friendly staff especially Coach and Bridgette! Service Department manager is awesome too! They were able to fix my radio that's not been working for 3 years. Bridgette! Service Department manager is awesome too! They were able to fix my radio that's not been working for 3 years. More
We are Senior Citizens and our car is an older model KIA. Most dealerships are understandably interested in new car customers. But this dealership has been courteous and extra friendly and nice to us from th Most dealerships are understandably interested in new car customers. But this dealership has been courteous and extra friendly and nice to us from the day we bought our car. That is why we always like to tell people who are thinking of buying a new vehicle to check KIA of Conway out. Not only to you get a great vehicle but the staff from sales to service department is outstanding. More
Aron at Crain Kia of Conway was excellent at his job and helped me every way possible to get my dream car. I came in wanting something cheaper, but soon realized that that cheaper isn’t always better. They helped me every way possible to get my dream car. I came in wanting something cheaper, but soon realized that that cheaper isn’t always better. They got me in my dream car with more room for my children and way lower interest rate than what I was originally paying. More
The service staff is always great. They are always courteous and helpful. They always do a great job and and in a timely manner. They also answer any qui have and contact me as soon as my vehicle is r courteous and helpful. They always do a great job and and in a timely manner. They also answer any qui have and contact me as soon as my vehicle is ready and it is always cleaned when I pick it up. More
Scott Padgett was our salesman. He was very nice and helpful. He was willing to listen to us and he worked with us to get the best deal possible. helpful. He was willing to listen to us and he worked with us to get the best deal possible. More
They were fast and service was excellent!! I originally was looking to get into something used, but they got me into something brand new which is a first for me!! Love them and my new ride!! Thanks!! was looking to get into something used, but they got me into something brand new which is a first for me!! Love them and my new ride!! Thanks!! More