Crain Kia of Conway

Always able to get me in with in a day or 2 for service. Booked 2 weeks out now. Said I could do walk in but would ha e to wait. I did. Waited 2.5 hrs. No problem with that. I have taken my car every Booked 2 weeks out now. Said I could do walk in but would ha e to wait. I did. Waited 2.5 hrs. No problem with that. I have taken my car every 5000 mike's like my maintenance agreement says. I have heard a noice every so often from my car. I have mentioned this to them NUMEROUS times. She even put it in the notes this time. Still no one EVER says to me that they've looked at it. That is my only complaint. If it breaks outside of warranty it's in me and that SUCKS! More

Patrick was great and answered all my questions completely. Being able to buy a car completely through text and online was a new experience for me and I loved it. Would go to Crain again. completely. Being able to buy a car completely through text and online was a new experience for me and I loved it. Would go to Crain again. More

Great service and friendly staff especially Coach and Bridgette! Service Department manager is awesome too! They were able to fix my radio that's not been working for 3 years. Bridgette! Service Department manager is awesome too! They were able to fix my radio that's not been working for 3 years. More

We are Senior Citizens and our car is an older model KIA. Most dealerships are understandably interested in new car customers. But this dealership has been courteous and extra friendly and nice to us from th Most dealerships are understandably interested in new car customers. But this dealership has been courteous and extra friendly and nice to us from the day we bought our car. That is why we always like to tell people who are thinking of buying a new vehicle to check KIA of Conway out. Not only to you get a great vehicle but the staff from sales to service department is outstanding. More

Aron at Crain Kia of Conway was excellent at his job and helped me every way possible to get my dream car. I came in wanting something cheaper, but soon realized that that cheaper isn’t always better. They helped me every way possible to get my dream car. I came in wanting something cheaper, but soon realized that that cheaper isn’t always better. They got me in my dream car with more room for my children and way lower interest rate than what I was originally paying. More

The service staff is always great. They are always courteous and helpful. They always do a great job and and in a timely manner. They also answer any qui have and contact me as soon as my vehicle is r courteous and helpful. They always do a great job and and in a timely manner. They also answer any qui have and contact me as soon as my vehicle is ready and it is always cleaned when I pick it up. More

Scott Padgett was our salesman. He was very nice and helpful. He was willing to listen to us and he worked with us to get the best deal possible. helpful. He was willing to listen to us and he worked with us to get the best deal possible. More

I have no complaints about the service. They are timely and efficient, even for a walk in customer. I’m always satisfied with their service. and efficient, even for a walk in customer. I’m always satisfied with their service. More

My experience with Jason was amazing and very nice thank you. Crain Kia is a very good place to shop for a car easy to get to. you. Crain Kia is a very good place to shop for a car easy to get to. More

They were fast and service was excellent!! I originally was looking to get into something used, but they got me into something brand new which is a first for me!! Love them and my new ride!! Thanks!! was looking to get into something used, but they got me into something brand new which is a first for me!! Love them and my new ride!! Thanks!! More