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Crain Kia of Conway

Conway, AR

4.8
2,274 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 2,274 reviews

July 25, 2024

Could hear a clinking in the left front caliper of my mother's car when it it started after about 2 hours of driving on hilly Terrain never quit until it cooled off for about 2 hours and you can hear it More

by casteelmichele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quinn Owens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Crain Kia of Conway responded

Ms. Doris Reynolds we appreciate your Review regarding your mother's car having drivability issues. On 10-27-22 we checked the car for a clicking noise in the left front of the vehicle and could not duplicate the noise. We asked you to return for further diagnostics but you never returned with this issue. We appreciate you business. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

July 25, 2024

The entire process start to finish was very easy! They brought up the car i was interested in from a different location and helped me make my purchase without having to wait around for a long time. More

by Frequent buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

Very great experience! Friendly Service, made buying fairly fast and easygoing! I’m in love with my new 2025 Kia K5 More

by SHARCLEMONS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darian Hill
July 24, 2024

Darian & Randy were excellent to work with. They helped me so much, answered questions and made the process easy. Finance not so much. Trying to push a balloon note on me when I said I didnt More

by TDPATTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darian Hill
July 24, 2024

Great service as always. Love the new oil change stickers. And I appreciate the beverages and sitting areas. More

by amberquaid2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lovely lady with the Crazy Cool black fingernails
July 23, 2024

I have no complaints, my service was excellent all my needs were meet, perfectly well done, i would recommend crain kia to anyone!! More

by BRYANTKRISTY997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 23, 2024

Polite salesmenVery helpful in making a selection basically all Went very well I would recommend Kia to my friends and family More

by lilaward11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Rotenberry
July 23, 2024

Great experience, The oil change and tire rotation was performed expediently so I could be on my way. Delilah provided outstanding customer service and was very friendly. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delilah
July 21, 2024

The people are what make this dealership great from sales to service. We have bought two vehicles from them and they have serviced more than that. More

by Heylo2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delilah and Jerame
July 20, 2024

Great experience. Maleek was professional and courteous throughout the process. This was the best used car purchasing experience we have had. More

by orciptl
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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