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Crain Kia of Conway

Conway, AR

4.8
2,218 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 2,218 reviews

January 24, 2024

Representative was extremely polite and informative. He kept me updated on progress of service. Pleasant waiting area More

by potrassler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 23, 2024

Tommy was great! I purchased this car entirely online and over the phone. Super easy and confortable. He even delivered the car to my home and picked up my lease retu More

by jujuinman
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Adam in Finance, Tommy Moore
January 22, 2024

So for the service has been on time starting and finishing. They are patient with my fumbling to get out. More

by SALLYHALLSELL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Micah Rhodes
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Our sales men was great but our sales manager was horrible. Our sales manager tried selling us stuff we didn’t want it and kept trying to push us and laughed at us for not taking it. More

by wh607
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Moore
Jan 22, 2024 -

Crain Kia of Conway responded

Thank you for your review of your Sales experience. I’m glad you enjoyed your Sales Experience with Tommy, your Salesman. I apologize for you feeling pushed into buying warranty coverage that we offer. However, we offer this Warranty to every customer that purchases a vehicle from us. It is always your decision to purchase the Gap, Extended Warranty, Maintenance Plan, etc. Thank you for your business and welcome to the Crain KIA of Conway Family! Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

January 21, 2024

The team was friendly and courteous. The location was clean. TJ was very informative of the work being done on my vehicle. The salesmen working were also nice and made sure I didn’t need More

by SHANNONSPARROW17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
TJ from the Service Department
January 21, 2024

We enjoyed the customer service everyone was very helpful The financing was easy to understand an explained to us More

by Lynnsavage132
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Tye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

I will recommend crown Kia to all my friends that are looking for new vehicles! More

by dorado0526
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maleek Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Always a great experience at crain Kia in Conway. Great service, never to long of a wait. Comfortable waiting area, and they wash my car, which always puts a smile on my face. Bought my kia sorento t More

by sherriephillips36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Cofield
January 18, 2024

I was very satisfied with my salesman ability to ask the right questions and inform me of my choices so that I could be approved for the vehicle I desired. More

by lavester2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brown, Donald Cofield
January 18, 2024

Rusty provided all our needs during our car sales! We purchased three cars and he was professional, and ensured all our questions were answered. More

by smackinwingsandthings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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