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Crain Kia of Conway - Service Center

Conway, AR

4.4
238 Lifetime Reviews Review Dealership

238 Reviews of Crain Kia of Conway - Service Center

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March 17, 2021

"Service dept does a great job. Friendly staff and..."

- SUPERMOMTM7

Service dept does a great job. Friendly staff and helpful. Not a long waiting time .Will continue to go with the Crain team! Thank you

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Recommend Dealer
Yes
Employees Worked With
Tyler in service
March 17, 2021

"Helpful staff! Experience of the staff! COVID protocols..."

- EYREHEADCURRAN

Helpful staff! Experience of the staff! COVID protocols are followed! Clean workplace! The staff didn’t treat us like ole fools! Wonderful experience! Thank y’all

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Recommend Dealer
Yes
Employees Worked With
Techs
March 05, 2021

"Service performed in a timely and courteous manner. I..."

- phyllischancellor

Service performed in a timely and courteous manner. I was informed of services performed and of upcoming services needed. Staff were professional and waiting area was clean and comfortable.

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Recommend Dealer
Yes
Employees Worked With
Service department
March 04, 2021

"Did a very good job serving and customer service was..."

- nanasusan2000

Did a very good job serving and customer service was great, don’t know what else to say. They were good and friendly and helpful

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Recommend Dealer
Yes
Employees Worked With
Ok
February 26, 2021

"Absolutely love Lesia and the customer support she..."

- maxwellshayla24

Absolutely love Lesia and the customer support she provided! The service was quick and smooth!! I was notified promptly when my service was completed and my car was delivered to me.

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Recommend Dealer
Yes
Employees Worked With
February 15, 2021

"Only place that has EVER done service on my Mazda 6. Love..."

- LORI.A.GUICE

Only place that has EVER done service on my Mazda 6. Love the vac & car wash that is included. Everyone in the service dept is awesome!

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Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the person that helped me.
February 11, 2021

"Crain Kia of Conway is amazing, every part of the..."

- armyvet3539

Crain Kia of Conway is amazing, every part of the experience was wonderful! They did whatever they had to do to help us! They are my dealership for life!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Kirk Hudspeth
February 05, 2021

"Getting a oil change and tire rotation took an hour and a..."

- nancyjohn0220

Getting a oil change and tire rotation took an hour and a half, way too long! I may not ever come back here for this service again.

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Recommend Dealer
Yes
Employees Worked With
January 24, 2021

"Upon arrival I was greeted immediately. My concerns..."

- hootereye1

Upon arrival I was greeted immediately. My concerns were documented and I waited in a clean and socially distant area. The reason for the visit was corrected within a short period of time.

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Recommend Dealer
Yes
Employees Worked With
Did not get a name
January 17, 2021

"Kia Conway are very caring, and wonderful people. They..."

- LITTLEBIT191973@yahoo.com

Kia Conway are very caring, and wonderful people. They are respectable and knowledgeable. Lisa is a awesome person helping anyway she can to get the problem solved!

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Recommend Dealer
Yes
Employees Worked With
Lisa
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