Crain Kia of Conway - Service Center

Fast and friendly staff that answered my questions and got my car fixed in a timely manner got my car fixed in a timely manner More

Pleased with the staff and service. Very nice and polite and very helpful with concerns Very nice and polite and very helpful with concerns More

Always great service experience from the service dept. My advisor Jeramie is always professional and friendly. My advisor Jeramie is always professional and friendly. More

Friendly service, wish it didn't take as long as it did but they were checking for a recall. but they were checking for a recall. More

Brought in my Kia Carnival for a recall 3 weeks ago. They said they didn't have the parts and they'd order them. They still haven't called me yet. I'm still waiting for them to get the parts. They said they didn't have the parts and they'd order them. They still haven't called me yet. I'm still waiting for them to get the parts. More

Jeramie York was very friendly and really went out of his way to make my visit as comfortable and pleasant as possible. While waiting for service to be completed decided to look at a few cars, Chris helped i way to make my visit as comfortable and pleasant as possible. While waiting for service to be completed decided to look at a few cars, Chris helped in this area and was very helpful not pushy in anyway what a different experience then other salesman I’ve dealt with. Chris was very professional and knowledgeable about the vehicles I was interested in. Jeramie after my car was done asked if I had any questions and then offered me a cold water for my 3-hour drive home. Both men are an asset to this dealership and that’s why next car will hopefully be from here. More

My husband has already written a review. . now our email is being spammed which we don’t appreciate. I would have given a different email for xxxx mail! We had an appointment set up for a Sat . now our email is being spammed which we don’t appreciate. I would have given a different email for xxxx mail! We had an appointment set up for a Saturday.. we had to wait two hours for the ooo change to be completed. We also asked for a tire rotation that we were also told happened. This was false information as w heave two new tires and two not as new tires. Those are different tires and they were not rotated at all. We had a miscellaneous charge also that no one explained to us what that was about either.. if it was a bolt or washer this should have been asked prior to making something happen. It’s the principle of the situation. Overall just not really pleased. My dash cam was completely xxxxed up from a negligent worker. We lost footage because someone had to mess with my personal property. I would like a manager to contact us in regards to this issue. More

Courteous, professional, polite, caring. They done their best to make sure that I did not have a long wait. They done their best to make sure that I did not have a long wait. More

They are excellent is all that I can say. The employees are all very helpful and polite. The employees are all very helpful and polite. More

I was a walk in new customer They got my patch completed less than a hour :) completed less than a hour :) More