Crain Kia of Conway - Service Center

very efficient This dealership has always been unique in the treatment of it's. customers, the personnel has always been friendly and helpful. I was disappointed to This dealership has always been unique in the treatment of it's. customers, the personnel has always been friendly and helpful. I was disappointed to see that this dealership has stopped with the treats it was one thing that made it unique. More

My New Family They were very professional and not pushy at all, the choice was ALL up to me!! I recommend this dealership if you are looking for new or used car, ju They were very professional and not pushy at all, the choice was ALL up to me!! I recommend this dealership if you are looking for new or used car, just go and look around.... More

Service Quick service but a little pricey I will more than likely return.i was running a little behind on my appointment but they still managed to take care o Quick service but a little pricey I will more than likely return.i was running a little behind on my appointment but they still managed to take care of me More

Oil change was done without any issues. .there is only so much you can say in regard to an oil change. The service area was neat and clean. was done without any issues. .there is only so much you can say in regard to an oil change. The service area was neat and clean. More

Servicing vehicle They are always professional. Always on time, Friendly and helpful. I dont use the dealer I bought my kia from because they were never on time and They are always professional. Always on time, Friendly and helpful. I dont use the dealer I bought my kia from because they were never on time and never delivered what they said and made you feel you were intruding on their time when you had an appointment. Kia of Conway is 5 star customer service in every way. I reaally appreciate their service. More

Great Service I had excellent service at the Crain Kia in Conway! Jessy was very helpful and very sweet to me! I called at the last minute to make an appointment I had excellent service at the Crain Kia in Conway! Jessy was very helpful and very sweet to me! I called at the last minute to make an appointment and she worked me right in. More

Service The service rep was informative, kind and clear in what was to be done and what was needed to service my car. He assisted me in deciding what was nece The service rep was informative, kind and clear in what was to be done and what was needed to service my car. He assisted me in deciding what was necessary. More

FAST, FRIENDLY SERVICE I always make the drive to Conway to get all of my vehicles needs. It is well worth it for me for the kind of service that I receive. I always make the drive to Conway to get all of my vehicles needs. It is well worth it for me for the kind of service that I receive. More

The employees don’t listen to the needs of the customer I scheduled a service visit online specifically for an oil change AND tire rotation. I arrived the next morning for my appointment and once again told I scheduled a service visit online specifically for an oil change AND tire rotation. I arrived the next morning for my appointment and once again told the person helping me I was there for an oil change AND tire rotation. After taking an hour an a half for my service the tech informed me that my vehicle was ready. When I went to pay for my oil change AND tire rotation the person helping me said “the tech didn’t rotate your tires. This price was just for an oil change” I said “no, I booked an oil change AND rotation. So my vehicle went back into the service bay where I finally got my tires rotated after another half hour. This time when my vehicle was ready and pulled up to the front door I had to wait another 10 or 15 minutes for the person helping me to get done chatting with his buddy he works with before he checked me out. More

My car was serviced quickly I recommend this dealership. They are all super friendly and very communicative. They serviced my card in record time seems like. Quick in and out! I recommend this dealership. They are all super friendly and very communicative. They serviced my card in record time seems like. Quick in and out! More