Crain Kia of Conway - Service Center

The service was excellent. Staff was friendly and helpful. They got us in quickly and were very informative. Will definitely use again. Staff was friendly and helpful. They got us in quickly and were very informative. Will definitely use again. More

Always helpful, friendly and understanding. Have always had a great experience and would suggest Karin to everyone! Have always had a great experience and would suggest Karin to everyone! More

The service department is always extremely helpful and on top of keeping me informed of what I need done. on top of keeping me informed of what I need done. More

Jeramine York in Service Department was very Professional and Helpful and Very Detailed in explaining what Recall would be done and help me decided what other car maintenance was needed and cost of each. and Helpful and Very Detailed in explaining what Recall would be done and help me decided what other car maintenance was needed and cost of each. When I decide to have other car maintenance done I hope to deal with Jeramine and the Service Department. More

They're always so polite and quick to get you in for your service typically with an appointment or not. Exceptional, timely work. service typically with an appointment or not. Exceptional, timely work. More

They were all great and so sweet and they got my car out fast I would definitely recommend them! fast I would definitely recommend them! More

Fantastic service before and after the sale. Rusty was straight forward, honest and a pleasure to deal with. Bought a Kia Sedona for a good price. Had a few minor issues after the sale but De Rusty was straight forward, honest and a pleasure to deal with. Bought a Kia Sedona for a good price. Had a few minor issues after the sale but Delilah in service did a great job getting taken care of us. I would definitely recommend Crain Kia. Did I mention that we picked out a car, made the deal and signed the finance paper work on under two hours. WOW!!! Thanks every one see you next time.... More

Great service, good communication. Quickly repaired my car, will definitely be going back next time I need service. Quickly repaired my car, will definitely be going back next time I need service. More

First time having my vehicle serviced at Crain Kia! EXCELLENT service! I honestly expected to be at the dealership for a couple of hours. When my service advisor, Delilah came to me in the waiting a EXCELLENT service! I honestly expected to be at the dealership for a couple of hours. When my service advisor, Delilah came to me in the waiting area after 20 minutes and said they had completed the inspection and were finishing up, I was in complete shock! FASTest service I have had at any dealership! A simple oil change and tire rotation yes, but I the vehicles were lined up, so I didn't expect to be in and out so fast! Delilah did an amazing job explaining the services done, and getting me in and out in no time! She was super friendly from the moment I walked in and worked to get me in and out! More

Jeramie always waits on me when I come in! He is always nice, professional, respectful and pretty funny!! Thanks for great customer service!!! He is always nice, professional, respectful and pretty funny!! Thanks for great customer service!!! More