Crater Lake Ford

Great experience! Really appreciated our salesman Tom and his help as we bought our car! He was not pushy and straight forward when he answered our questions. He was al Really appreciated our salesman Tom and his help as we bought our car! He was not pushy and straight forward when he answered our questions. He was also very patient with our children! More

Everything and more was taken care of The heater core, radiator, sun roof drain and oil change all in four days Parts for a 20 year old car are not easy to find but they did it! Nathan ke The heater core, radiator, sun roof drain and oil change all in four days Parts for a 20 year old car are not easy to find but they did it! Nathan kept me informed of its progress, thank you. More

Oil change tire rotation Nate was awesome in explaining everything to me and honest about the waiting time! He was friendly and very informative!! Everyone greeted me with a s Nate was awesome in explaining everything to me and honest about the waiting time! He was friendly and very informative!! Everyone greeted me with a smile and a hello which is very important in customer service! More

2004 SD 6.0l gets new batteries and auto hubs checked New Motorcraft batteries brought my family 2004 SD 6.0l back to life. Price with rebates of $75.00 was great also. A tow warranty offered by Ford if d New Motorcraft batteries brought my family 2004 SD 6.0l back to life. Price with rebates of $75.00 was great also. A tow warranty offered by Ford if dealer installed is a plus also. 4x4 auto hub solenoid was ordered , received, and installed with great results. 4x4 auto function is back to Ford's High Standard. Service Rep. Jason Garrard's exceptional customer service made this all happen. FOMOCO and Lithia should recognize the high standard Jason has set for other rep/sales to achieve. This makes for good customer returns to service and newer vehicle purchase. Maybe a new/newer F350 Dually for Rv'ing. Jason thank you very much. Kent Szpak and family. More

The service managers were exceptional. Our vehicle was damaged from the factory, Jim Stadtfield reviewed the evidence and determined what the problem was and then took action to get it reso Our vehicle was damaged from the factory, Jim Stadtfield reviewed the evidence and determined what the problem was and then took action to get it resolved. More

Oops! I haven't been driving my car enough. At the gas station, the car was completely dead. Found someone to jump the battery. Headed to Crater Lake For I haven't been driving my car enough. At the gas station, the car was completely dead. Found someone to jump the battery. Headed to Crater Lake Ford. Battery replaced on warranty. Still had time left in the day to do my errands. Shuttle Service was great. More

Pleasant,quick,thourghal. Pleasant salesperson, thoughral and helpful in description of vehicle, efficient and quick as possible on sales. Also willing to negotiate price. Enjo Pleasant salesperson, thoughral and helpful in description of vehicle, efficient and quick as possible on sales. Also willing to negotiate price. Enjoyed the whole experience! Thank you everyone for a great day at Crater Lake Ford! More

Thank you to the sales department! Having been in the car business for years, I was anticipating the typical game-playing from the sales crew. I could not have been more wrong. I saw Having been in the car business for years, I was anticipating the typical game-playing from the sales crew. I could not have been more wrong. I saw and drove the car I wanted, told them what I had to pay, and they made the figures work - and even included a 3-year extended warranty! It was a fast, easy and fun way to buy a car. Thank you Nick and Russ for your great service, amazing attitude and for the awesome deal on my dream car. More