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Crest Cadillac
Syracuse, NY
206 Reviews
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Showing 206 reviews
November 11, 2022
Greg Zimmer was my sales person and he was awesome from start to finish. Greg did a wonderful job working with me to find my new CT4. The entire staff at Crest Cadillac was helpful, courteous staff. The fi start to finish. Greg did a wonderful job working with me to find my new CT4. The entire staff at Crest Cadillac was helpful, courteous staff. The finance department listened to what I wanted my payments to be and worked with GMC financing and got it done. I did not spend all day inside a dealership like so many other places. I would recommend Crest Cadillac for your new or used vehicle needs. Thanks again for getting me into the car I really wanted!!! More
by queencorliss
Employees Worked With
Joseph Hawelka, Dave Thompson, Art Wiley, Gregory Zimmer
Helpful October 19, 2022
Let me begin by saying I rarely write negative reviews. That stated, unfortunately I had a pretty negative experience with this dealership, but looking at other reviews my experience seems similar to othe That stated, unfortunately I had a pretty negative experience with this dealership, but looking at other reviews my experience seems similar to others. We live in the Boston area and my daughter goes to SU. She was going to come home, but about a week before she was to do so her car started smoking. I thought she should get it checked out before she came home. So I called and made an appointment. She went in and they did a diagnostic and told her they did not find any issues. She proceeded to come home that night and about 45 minutes from home the car started smoking again. We got it fixed the next day and the mechanic fairly easily found the problem. I called to talk to the service department about this. I told them I would like them to refund my daughter's money or do something since they looked it over but did not find the problem. The first woman I spoke to was understanding but said the decision was out of her hands. She then went and talked to her manager who said he would not do anything. I asked to speak to the manager and she told he would call me back later that day. Nothing from him since. I understand they did the diagnostic and it is reasonable they be compensated on some level, but they obviously did not do a thorough job or did not seem to care that there was a problem in the end. I was looking for some acknowledgement or gesture. Again, crickets. Not the way to do business. I will certainly let folks know not to use them. Reputation matters folks. More
by joweiss
Employees Worked With
Sam in service was the person I spoke with and made the appointment. Customer Service rep did not give their name. Manager never got back to me.
October 12, 2022
Greg did a great job working with me on the purchase of a new CT5. He listened to what I wanted and tried to meet my needs. Greg was very prompt at getting back to me with any information I requested. I woul new CT5. He listened to what I wanted and tried to meet my needs. Greg was very prompt at getting back to me with any information I requested. I would highly recommend Greg as a salesman at Crest Cadillac. More
by Dbayers8
Employees Worked With
Gregory Zimmer, Ryan Dick
August 18, 2022
Mr. Greg Zimmer is a very nice man! He helped me getting my new XT4 in this hard time while other dealers have no new cars in stock. He took care everything, I just need to pay down payment and sign some pa my new XT4 in this hard time while other dealers have no new cars in stock. He took care everything, I just need to pay down payment and sign some papers, everything is done in less than 1 week since the day I walk into his office. I love my new Cadillac! I love Greg! Thank you! And thanks to other nice employees in Crest Cadillac! You guys are awesome! More
by Wang
Employees Worked With
Gregory Zimmer
July 26, 2022
This was my second vehicle purchase from Greg Zimmer. As always, the experience was wonderful from everyone throughout the process. I'll be enjoying my 2019 Cadillac CT6 AWD for years to come! Thanks to As always, the experience was wonderful from everyone throughout the process. I'll be enjoying my 2019 Cadillac CT6 AWD for years to come! Thanks to all the staff at Crest. More
by msmithdroid
Employees Worked With
Ryan Dick, Fianance Manager, Joseph Hawelka, Art Wiley, Gregory Zimmer
May 28, 2022
Greg Zimmer was awesome. He was extremely friendly, Got me all the information I needed about the vehicle, including background and Kelly BlueBook rating. He then explaine He was extremely friendly, Got me all the information I needed about the vehicle, including background and Kelly BlueBook rating. He then explained the options that were available, accompanied me with the test drive , and explained those options in detail. He worked hard on getting me the car delivered on time with no issues. I will definitely buy from him again. More
by ScottWhipple
Employees Worked With
Gregory Zimmer
April 30, 2022
Customer centric, welcoming and efficient, met criteria for vehicle, delivery was seamless. Been a customer of Crest Cadillac since 2003 for vehicle, delivery was seamless. Been a customer of Crest Cadillac since 2003 More
by sgamble110
Employees Worked With
Joseph Hawelka, Gregory Zimmer
