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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,206 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,206 reviews

May 20, 2025

Was able to receive my custom order very quickly. Samuel was great to work with and very communicative. Just wish I was given more flexibility on the deal/negotiations. Paid full MSRP :( More

by CC3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Crest Cadillac responded

Thank you for your thoughtful feedback. We are pleased to hear that you received your custom order promptly and that Samuel provided you with great service. Your insights regarding flexibility in negotiations are valuable to us, and we continually strive to improve our offerings. We appreciate your support and look forward to serving you again.

May 19, 2025

The sales man and the finance manager were great and helpful. I definitely recommend Crest Cadillac. More

by YIRGALEMTIZAZU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our sales team and finance manager. Your recommendation means a lot to us, and we are committed to providing exceptional service to all our customers. We look forward to serving you again!

May 19, 2025

Great overall experience - everyone worked together to make the process so smooth and seamless for us. Thank you! More

by MFLINDLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great overall experience and that our team was able to make the process smooth and seamless for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future!

May 19, 2025

Great customer service! Amazing follow up and truly cares about making the customer happy! Thank you! More

by aspatel08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our customer service team. It is our goal to ensure that our customers feel valued and satisfied, and your feedback reinforces our commitment to that mission. We appreciate your kind words and look forward to serving you again in the future!

May 19, 2025

Great people at Cadillac crest in Frisco, made the process of buying a vehicle from them very easy. More

by Watkins.AK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team. Our goal is to make the vehicle buying process as seamless as possible, and it’s rewarding to know we met that standard for you. We look forward to serving you again!

May 19, 2025

Everyone there had taking good care of us. Overall great experience buying this car. I will recommend my friend to Crest Cadillac. More

by mengly.lim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Crest Cadillac responded

Thank you, Mengly, for your wonderful feedback! We are thrilled to hear that you had a great experience with us and that our team took good care of you. Your recommendation means a lot, and we look forward to assisting your friends in the future.

May 19, 2025

Excellent experience. Samuel was proactive, professional and efficient. Best experience I’ve had purchasing a car. Highly recommend More

by Aamir.haq
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Crest Cadillac responded

Thank you, Aamir, for your wonderful feedback! We are thrilled to hear that you had an excellent experience with Samuel. Our team strives to provide proactive, professional, and efficient service, and it’s rewarding to know that we met your expectations. We appreciate your high recommendation and look forward to assisting you again in the future.

May 19, 2025

Mr.Garcia answered all my questions. If he did not know the answer Mr.Garcia would find out the answers for me. Mr. Garcia was helpful and I’m glad he was my salesman. More

by BRENDATIMMONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Chavez-Garcia
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May 20, 2025 -

Crest Cadillac responded

Thank you, Brenda, for your wonderful feedback! We are thrilled to hear that Mr. Garcia provided you with such helpful and attentive service. It's always our goal to ensure that our customers have their questions answered and feel supported throughout their experience. We appreciate your kind words and look forward to assisting you again in the future.

May 19, 2025

We found the car online and it was present at the dealership as described. The communication with Austin Drabick was great. He was consistently available, kind to us, and did not try to upcharge us f More

by ctr477
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya LNU
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May 20, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found the car as described and that Austin provided excellent communication throughout the process. Our team strives to ensure a transparent and enjoyable experience for all our customers, and it's wonderful to know that you felt supported without any pressure. We appreciate your recommendation and look forward to serving you again in the future!

May 19, 2025

Crest, Jordan and Austin did a great job helping me find the exact car I wanted to replace the one I leased on 3/26 that was totaled. I love my Cadillacs and am thankful for how safe I feel in them. My Xt4 More

by KIMS020206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
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May 20, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that Jordan, Austin, and the rest of our team were able to assist you in finding the perfect car to replace your leased vehicle. It’s wonderful to know that your XT4 played such a crucial role in your safety, and we appreciate your loyalty to the Cadillac brand. We look forward to serving you again in the future!

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