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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,356 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,356 reviews

December 13, 2025

Fairly easy and nice to have consistency of people I work with. Pretty solid place More

by Mtswarbrick10
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Brosin
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Dec 19, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your positive experience with our team. Having that consistency in the people you work with makes such a difference, and we're glad we could provide that for you. Your feedback about our streamlined process and reliable service means a great deal to us. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you well.

December 13, 2025

Excellent communication throughout entire service and were very courteous and going extra mile by providing ride service. More

by rebtros
Recommend Dealer
Yes
Employees Worked With
Logan
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Dec 19, 2025 -

Crest Cadillac responded

We greatly appreciate your feedback about the outstanding communication you received during your service visit. It's wonderful to hear that our team maintained clear contact with you throughout the entire process and treated you with such courtesy. We're especially pleased that our ride service made a positive difference in your experience. Your recognition of these efforts means so much to our team, and we look forward to continuing to provide you with exceptional service in the future.

December 13, 2025

Monica was great as my service advisor. She really listened and helped me with my car. More

by JAMIE.CHANAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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Dec 19, 2025 -

Crest Cadillac responded

We are absolutely thrilled to hear about your positive experience with your service advisor. It sounds like you received the attentive care and support that every customer deserves when bringing their vehicle in for service. Having someone who truly listens and provides helpful assistance can make all the difference in your automotive service experience. Your feedback about the quality of service you received is greatly valued, and we're delighted that we could meet your expectations. Thank you for taking the time to share your experience with us.

December 12, 2025

We have used Cresst Cadillac far some forty years now, and we have never been disappointed , either in purchasing cars or in having them serviced afterward. They have always been there for us in the past. More

by jweindel
Recommend Dealer
Yes
Employees Worked With
Byran Oldham
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Dec 17, 2025 -

Crest Cadillac responded

We are ecstatic to hear about your incredible loyalty over four decades with us. Your trust in both our vehicle sales and service departments means everything to our team. Knowing that we have consistently met your expectations throughout all these years fills us with pride. Long-term relationships like yours are the foundation of what we do, and we truly value your continued confidence in our dealership. Thank you for being such a dedicated part of our Crest Cadillac family.

December 12, 2025

Repairs were completed in a timely manner and the communication between them and Toyota was good as well. More

by coreys68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your positive experience with our repair services. Your feedback about the timely completion of your repairs means a great deal to us. We understand how important clear communication is, and we're pleased that our coordination with Toyota met your expectations. Thank you for taking the time to share your experience - it truly helps us continue providing the quality service our customers deserve.

December 12, 2025

I don’t do reviews, but Crest made the whole process effortless. From my initial emails to in person. More

by TimT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Crest Cadillac responded

We genuinely appreciate your decision to share your experience with us. Making the entire process smooth and seamless for you, whether through digital communication or face-to-face interactions, means everything to our team. Your feedback about how straightforward we made everything confirms that we're achieving our goal of providing exceptional service at every touchpoint. Thank you for taking the time to recognize our efforts.

December 12, 2025

I was very happy with the service. The service advisor was very helpfull. The service to my car was perfect More

by ARALMANZA01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman Naemi
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Dec 18, 2025 -

Crest Cadillac responded

We are ecstatic to hear about your positive experience with us! Your satisfaction with the service you received means everything to our team. It's wonderful to know that our service advisor provided you with the helpful assistance you needed and that the work completed on your vehicle met your expectations perfectly. We truly value customers like you who take the time to share their experience, and we look forward to continuing to provide you with exceptional service in the future.

December 12, 2025

Great Service Manager, and great staff! Service work completed on time and car was well detailed. More

by jcaus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
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Dec 18, 2025 -

Crest Cadillac responded

Thank you for sharing your wonderful experience with our team. We are pleased to hear that our Service Manager and staff provided you with exceptional care. It means so much to know that we completed your service work promptly and that you noticed the attention we put into detailing your vehicle. Your recognition of our team's dedication truly makes our day. We look forward to continuing to serve you with the same level of excellence.

December 12, 2025

Arman is the main reason I come here for all my service needs. Without him I would be lost! More

by KARISSACORTEZ27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naemi
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Dec 18, 2025 -

Crest Cadillac responded

We are excited to hear about your outstanding experience with our service team. Having a trusted team member who consistently meets your automotive service needs makes all the difference, and we're thrilled that you feel so well taken care of during every visit. Your loyalty means everything to us, and we're committed to continuing to provide you with the exceptional service you've come to expect. Thank you for choosing us for all your vehicle maintenance needs.

December 12, 2025

Everyone was very welcoming and interested in helping Ty was great to work with. He even helped me when he wasn't working. More

by randybern
Recommend Dealer
Yes
Employees Worked With
Ty
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Dec 18, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our team made you feel welcomed and provided the helpful service you deserved. It's especially meaningful to know that our staff went above and beyond to assist you, even during their time off. Your feedback reinforces our commitment to creating positive experiences for every customer who walks through our doors. We truly appreciate your trust in our dealership and look forward to continuing to serve you in the future.

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