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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,105 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,105 reviews

April 13, 2025

He is very helpful and knows what to do in any situation. I would definitely go back! More

by Rogelio Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Crest Cadillac responded

Thank you for your great feedback! We’re thrilled to hear that you had such a positive experience and that the team was able to assist you effectively. We look forward to welcoming you back and providing the same excellent service in the future!

April 13, 2025

Logan is courteous and helpful. Replied to my text withing minutes of sending it to him. More

by RCMPLUMBINGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
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Apr 14, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Logan provided you with prompt and helpful service. His attentiveness and professionalism truly make a difference, and we're happy he could assist you so efficiently. We appreciate you taking the time to share your experience and hope to serve you again in the future!

April 13, 2025

Crest Cadillac service was great! Bryan, Monica and Arman are the best. I give them five stars! More

by MRHMENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Bryan, Monica, and Arman provided you with such great service. Your five-star rating means a lot to our team, and we truly appreciate your kind words. We look forward to welcoming you back to Crest Cadillac for your next visit!

April 13, 2025

Dealership is nice to deal with. They give you options to drop off your car or have a valet pick up car at your house. That is a nice convenience. More

by k.rood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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Apr 15, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're glad to hear that you found the dealership easy to work with and appreciated the convenience of having flexible options for dropping off your vehicle or using our valet pickup service. Providing added flexibility to make servicing your vehicle more convenient is something we’re proud to offer, and it’s great to know it made a positive impression. We look forward to welcoming you back again when you need us!

April 12, 2025

Awesome service. They make getting your car taken care of a breeze. Highly recommend taking your vehicle to crest More

by JOKELBERRY38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Crest Cadillac responded

Thank you for the kind words! We're so glad to hear that your experience was smooth and stress-free. Our team works hard to make every visit as easy and efficient as possible, and it’s great to know you’d recommend us. We look forward to helping you again next time your vehicle needs care!

April 11, 2025

I am so thankful for the way Bryan Oldham took care of helping me! He got Aldo to drive me to and from home, and had them pick me up a second time. He got me a beautiful loaner car when my car wasn’t fi More

by lindberg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldam
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Apr 14, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your experience! We're so glad to hear that Bryan Oldham provided such thoughtful and attentive care throughout your visit. From arranging transportation with Aldo to ensuring you had a beautiful loaner vehicle when your car needed more time, it’s clear that he went the extra mile to make the process smooth and stress-free. We're also happy to know you felt warmly welcomed by the entire team—and it’s lovely that you connected with our cashier as well! Your kind words mean a lot, and we’re grateful for the opportunity to serve you at Crest Cadillac.

April 11, 2025

I saw an email about a tire sale. I made a call to service rep Shawn and we set up an appointment for a few days out with a key drop box late Sunday night. Monday early the texts star More

by myers7pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Apr 14, 2025 -

Crest Cadillac responded

Thank you for sharing such a detailed and thoughtful review! We're so glad to hear that your experience—from spotting the tire sale to picking up your freshly cleaned vehicle—was smooth and satisfying. It’s great to know that Shawn provided clear communication and helped coordinate everything efficiently, including the convenient key drop and Lyft pickup. We're happy the service was completed even earlier than expected and that you appreciated the extra touch of getting your car back clean. We truly value your loyalty and look forward to welcoming you back—be sure to keep an eye out for more great service offers!

April 11, 2025

The whole process of purchasing the vehicle went very well. I would recommend this dealership to the people I know. More

by DIXON.STEPHEN55
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We’re glad to hear that the vehicle purchasing process went smoothly for you. Your recommendation means a lot to us, and we’re grateful for the trust you’ve placed in our dealership. We look forward to continuing to serve you and anyone you refer in the future!

April 11, 2025

The dealership and its employees do the right things and truly care about their customers. Logan in service is the best as he will go the extra mile to ensure you are satisfied and your vehicle is in good s More

by WANDREWS820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Apr 14, 2025 -

Crest Cadillac responded

It's fantastic to hear you had such a positive experience! We truly value your feedback. We're especially pleased to hear about your experience with Logan in our service department. It's wonderful that his dedication to customer satisfaction and vehicle care stood out to you. We strive to create a caring and helpful environment for all our customers, and we're thrilled to know we achieved that for you. Thank you for your kind words!

April 11, 2025

Service was great. They took good Care of me and kept me Informed of the status of My car More

by jekovacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Crest Cadillac responded

It's wonderful to hear that you had a positive service experience! We truly appreciate you taking the time to share your feedback. It's always our goal to ensure our customers feel well-cared for and informed throughout the service process, and we're glad to know we achieved that for you. We value your business and hope to see you again for any future automotive needs.

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