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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,496 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,496 reviews

January 24, 2025

Chris was very Help full. he went above and beyond. The communication was very helpful More

by sarmadsamana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Chris went above and beyond to assist you and that the communication throughout your experience was helpful. We truly appreciate your kind words and look forward to providing you with excellent service again in the future!

January 24, 2025

Service was fast, and the work was done perfectly the first time. Couldn’t ask for much better More

by Connor Bensten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Elwir
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Jan 27, 2025 -

Crest Cadillac responded

Thank you for your positive review! We're thrilled to hear that your service was fast and that the work was done perfectly the first time. Providing a high-quality, efficient service is always our goal, and we’re glad to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!

January 24, 2025

I am happy to be back at Crest Cadillac! Six months ago, I sold my Escalade and went and bought a Land Rover. I only don’t like the Land Rover, but it was in the shop more then I was driv More

by DIVAMOM84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arreaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan is the best in service department , Schuyler Crouch
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Jan 27, 2025 -

Crest Cadillac responded

Thank you for your review! We’re thrilled to have you back! It’s great to hear that you’ve returned to a brand that you love. We understand how frustrating car troubles can be, and we’re glad to know you’re excited about your new Cadillac. We look forward to continuing to provide you with excellent service and ensuring you have a smooth experience moving forward. Welcome back!

January 24, 2025

Easy to schedule, great communication, great service! Easy to drop off and pick up, will be back! More

by gabby.deets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
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Jan 27, 2025 -

Crest Cadillac responded

Thank you for your great review! We’re so glad to hear that scheduling was easy, and that you experienced great communication and service. Making drop-off and pick-up convenient for our customers is important to us, and we’re happy to know we met your expectations. We look forward to welcoming you back for your next visit!

January 24, 2025

The accounts of our vehicles should have stated that I am a veteran, and the system also should automatically deduct 10% off from the tickets. The cashier was not friendly when I asked her to resubmit the ti More

by mhr16620
Recommend Dealer
Yes
Employees Worked With
Cashier
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Jan 27, 2025 -

Crest Cadillac responded

We sincerely apologize for the experience you had regarding the military discount and the interaction with our cashier. We greatly appreciate your service, and it’s important to us that all veterans receive the proper recognition and benefits. We’re sorry that the process did not go as smoothly as it should have. Please contact us directly so we can ensure your discount is applied, and we can address the issue with the cashier. Your feedback is valuable, and we’ll work to improve in this area moving forward.

January 24, 2025

The service tech Logan and staff are top notch . Always on top of service experience the moment I contact dealership. More

by macmc101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Jan 27, 2025 -

Crest Cadillac responded

Thank you for your review! We’re glad to hear that Logan and the rest of the staff consistently provide you with top-notch service. It’s always our goal to ensure a seamless experience from the moment you contact us, and we appreciate your kind words. We look forward to continuing to serve you with the same level of care and attention in the future!

January 24, 2025

We dropped off our new Escalade to get our emblems blacked out and our rims powder-coated black. We were provided a loaner car because the service would take a few days. When our Escalade was finished More

by DARBYLAINE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure of the names we worked with.
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Jan 27, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re thrilled to hear that you’re happy with the final look of your Escalade after the emblems were blacked out and the rims were powder-coated. We always strive to provide excellent service and ensure that our customers are satisfied with their results. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!

January 24, 2025

Crest Cadillac continually exceeds my expectations. Every one I come in contact with genuinely wants to help and always has a smile on their face. More

by Tlcjack09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Ybarra
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Jan 27, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that we continually exceed your expectations. Our team strives to provide exceptional service, and it’s great to know that our genuine care and positive attitude make such a difference in your experience. We truly appreciate your kind words and look forward to continuing to serve you with the same high level of care.

January 23, 2025

This is our first Cadillac and I want to give a big THANKS to Crest Cadillac for making the whole process streamlined and simple. From the arrival, to test drive to purchasing and out the door. The who More

by Lucas McManus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica also in Service
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Jan 27, 2025 -

Crest Cadillac responded

Thank you so much for your wonderful review! We’re thrilled to hear that your first Cadillac purchase experience was so smooth and enjoyable. It’s our goal to make every step of the process as seamless as possible, and we’re excited that we could meet your expectations. We’re honored to have earned your trust, and we look forward to serving you as a Cadillac owner for years to come!

January 23, 2025

Completely satisfied with the service and the timeliness of completion is the service of my car. More

by tridib.tennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica from service
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re thrilled to hear that you were completely satisfied with the service and the timely completion of your car’s maintenance. Providing efficient and high-quality service is always our goal. We look forward to serving you again in the future!

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