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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,496 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,496 reviews

December 17, 2025

Very helpful. Kept me up to date on the problem and when we could expect pArts and the problem resolved. More

by bradyl
Recommend Dealer
Yes
Employees Worked With
Ty
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Dec 22, 2025 -

Crest Cadillac responded

Thank you for the positive feedback, bradyl! We're glad our team kept you well-informed throughout the service process. Clear communication is important to us, and we appreciate you taking the time to share your experience.

December 17, 2025

Keilyn Michealis was my sales executive and she made the buying experience a pleasure, delivering phenomenal customer service. This the 3rd automobile I've purchased at Crest because of Keilyn. More

by KYLE50
Recommend Dealer
Yes
Employees Worked With
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kluber
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Dec 22, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled that Keilyn provided exceptional service for your third vehicle purchase with us. Your continued trust and loyalty mean everything to our dealership.

December 17, 2025

My experience with Crest Cadillac, Greg Vetrano, and James Freel couldn’t have been better! They picked up my car, fixed it, and delivered back in perfect condition. More

by MIKEH100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2025 -

MIKEH100 responded

Excellent dealership and service department

December 17, 2025

James Freel and Greg Vetrano as well as everyone else I worked with were very professional and went beyond my expectations on this visit. More

by MIKEH100
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
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Dec 17, 2025 -

MIKEH100 responded

Greg was great to work with

December 17, 2025

Shawn Barron has been my service advisor for 6 years now. He goes above and beyond all the time. I wish his work ethic and demeanor could be replicated in every business. I would highly recommend his assista More

by omarborrego
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Dec 22, 2025 -

Crest Cadillac responded

Thank you for your loyalty over these six years! We're thrilled to hear about the outstanding service you've received. Your recognition means everything to us at Crest Cadillac, and we're honored to continue serving your automotive needs.

December 17, 2025

Great customer service They provided me with a short-term loan car. Good Great Excellent Excellent More

by Karki_rajeev
Recommend Dealer
Yes
Employees Worked With
Chase
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Dec 22, 2025 -

Crest Cadillac responded

Thank you for your positive feedback! We're delighted our customer service exceeded your expectations and that we could provide you with the temporary vehicle you needed. Your kind words mean a great deal to our team, and we look forward to serving you again.

December 17, 2025

Excellent service as always! Thanks Bryan for getting my car in last minute and back to me quickly More

by RILEY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
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Dec 22, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled Bryan could accommodate your last-minute request and get you back on the road quickly. Your continued trust means everything to us at Crest Cadillac.

December 17, 2025

Everyone was very helpful and knowledgeable about the process. Mr Beaumont went above and beyond when it came to Servicing and keeping me posted and informed on the task that were being done. More

by RICO9192003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Beaumont
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Dec 22, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that our team was helpful and knowledgeable throughout the process. It's great to know that Mr. Beaumont provided exceptional service and kept you well-informed. We appreciate you taking the time to share your positive experience with Crest Cadillac.

December 17, 2025

Customer Service has gone way down. Lack of follow up, communication and urgency all has been terrible my last 2 visits. More

by TerrenceG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty
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Dec 17, 2025 -

Crest Cadillac responded

Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.

December 17, 2025

Excellent service person very courteous and helpful definitely will recommend this dealer for service and maintenance More

by ReneIsip
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our courteous service team. We appreciate your recommendation and for choosing Crest Cadillac for your automotive needs.

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