Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,135 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
Contact Dealership

6280 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 1,135 reviews

March 09, 2025

The team is always helpful and works around our needs. Have never had an issue they did not resolve More

by CHARLIE82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are glad to hear that our team has been helpful and has effectively resolved your needs. Your satisfaction is our priority, and we appreciate your trust in us.

March 08, 2025

Chase Ibbara service advised was very helpful and very communicative definitely will go back to get my service done for more More

by SY8KAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase ibbara
Report | Print
Mar 10, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're so glad to hear that Chase Ibbara provided you with helpful and communicative service. We truly appreciate your feedback and look forward to assisting you with all your future service needs!

March 08, 2025

This is s great dealership. The service department is outstanding. They are always quick and extremely courteous. Logan my service advisor is so accommodating. Even when I h More

by raflatooni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars for Logan in service department.
Report | Print
Mar 11, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience at our dealership and that our service department met your expectations. Logan is indeed a valuable member of our team, and we appreciate your recognition of his accommodating nature and communication. We look forward to serving you again in the future!

March 08, 2025

Superb customer service. Amanda was my sales agent and she understood what I wanted in terms of my monthly payments. More

by ALONSO2370
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Crest Cadillac responded

Thank you for your kind words about our customer service. We are thrilled to hear that Amanda understood your needs regarding your monthly payments and provided you with the assistance you were looking for. Your satisfaction is our priority.

March 08, 2025

Easy to drop off and pick up. Ride share service (Alto) is always pleasant and convenient. More

by DEB_DALLASX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Crest Cadillac responded

Thank you for your kind words about our drop-off and pick-up process. We are glad to hear that you find our ride share service with Alto pleasant and convenient. Your satisfaction is our priority, and we look forward to serving you again soon.

March 08, 2025

Very knowledgeable guy, made the whole interaction smooth and stress free. Best sales guy I’ve dealt with hands down More

by ashli.red
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you found our team knowledgeable and that your interaction was smooth and stress-free. Your satisfaction is our priority, and we look forward to assisting you again in the future.

March 08, 2025

Very professional, Mr. Bryan Oldham, who has been my service advisor for about 20 years starting before there was a Crest Cadillac, and even though it was his day-off, kept More

by ROBERTPANNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Crest Cadillac responded

Thank you for your thoughtful and detailed review! We're so glad to hear that Bryan Oldham and Monica Toombs provided you with professional and attentive service throughout your visit. It's clear that their commitment to your satisfaction made a positive impact, and we truly appreciate your long-standing relationship with us. We also appreciate your feedback regarding the finance department. We understand your concerns about the credit card charge, and your suggestion will be taken seriously as we continually evaluate ways to improve our customer experience. We want to ensure that our practices align with the high standards we strive to maintain. Thank you again for sharing your thoughts, and we look forward to continuing to serve you in the future.

March 07, 2025

All was good. Addressed all issues with my car. Wish they would drop the credit card 3% fee. More

by Dawnolson001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Mar 11, 2025 -

Crest Cadillac responded

Thank you for your feedback! We are glad to hear that all issues with your car were addressed. We appreciate your suggestion regarding the credit card fee and will take it into consideration as we strive to improve our services.

March 07, 2025

Crest has Very professional service and always puts the customer first. I love the follow up afterwards More

by pamschelldorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vertrano
Report | Print
Mar 11, 2025 -

Crest Cadillac responded

Thank you for your kind words about our professional service and commitment to putting customers first. We are glad to hear that you appreciate our follow-up efforts and look forward to serving you again in the future.

March 07, 2025

I feel very comfortable with you , you did a great job. I really appreciate the work and help I received from Monica, she is amazing, thanks for everything. More

by Jmilenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mónica
Report | Print
Mar 10, 2025 -

Crest Cadillac responded

We are thrilled to hear that you feel very comfortable with us and appreciate the great job Monica did. Your kind words about her amazing work mean a lot to us. Thank you for your feedback!

1
...
38
39
40
...
114