Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,049 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
Contact Dealership

6280 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 1,049 reviews

January 31, 2025

Service was great. Ty king took very great care of me on my first service. Thank you. More

by bblackwell71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're thrilled to hear that your first service experience was great and that Ty King took excellent care of you. We truly appreciate your business, and if you need anything else, don’t hesitate to reach out!

January 31, 2025

When I got there, there was an issue with my reservation, however, I was treated as if everything was in working. Met with my service advisor (Logan McPherson) and he got the normal maintenance services sch More

by scotttx1953
Workmanship
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're glad to hear that despite the initial reservation issue, Logan McPherson was able to assist you and make the process smooth. It's great that the maintenance and repair work were handled efficiently, and that the ride arrangement made your visit more convenient. We truly appreciate your feedback! Let us know if there’s anything else we can do for you in the future.

January 31, 2025

Bret was so great to work with. His knowledge, kindness and understanding stood out immediately. We are so thankful that we were able to work with such an outstanding man and appr More

by kayadamson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that Bret and Chris made your car-buying experience so positive. We pride ourselves on having a knowledgeable and dedicated team, and it's wonderful to know that both Bret and Chris took great care of you. If you need any further assistance or have any questions down the road, feel free to reach out. We're here to help and look forward to serving you again!

January 31, 2025

The Dealership was nice and inviting. .nice inventory, eye catching, and the food was very good More

by cathywbarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob showed me how to set up, G was in training with Brett, Dean on finance
Report | Print
Feb 03, 2025 -

Crest Cadillac responded

Thank you for your kind review! We're glad to hear that you found our dealership inviting and that our inventory caught your eye. We’re also pleased that you enjoyed the food! Creating a welcoming and comfortable environment is important to us, and we’re happy you had a great experience. If you need anything in the future, feel free to reach out to us. We look forward to seeing you again!

January 31, 2025

Crest Collision is amazing ! They are very friendly and care about their customers . They keep you informed every step of the process for getting your car back on the road . More

by WZTCW8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lincoln , was the service employee that help me and kept me informed of my vehicle
Report | Print
Feb 03, 2025 -

Crest Cadillac responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience. Keeping our customers informed and providing friendly, caring service is always our goal, and we’re happy to know we met your expectations. If you ever need anything in the future, feel free to reach out to us. We look forward to serving you again!

January 31, 2025

Phenomenal that’s how I describe Sam and my experience with Crest Cadillac! Attn to detail and willing to go above and beyond!!!! More

by Mspear96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Sam provided you with such a phenomenal experience. Attention to detail and going above and beyond for our customers is always our priority, and we’re so glad to know that we exceeded your expectations. If you need anything else, don’t hesitate to reach out to us. We look forward to serving you again!

January 31, 2025

Excellent wonderful experience, was easy well description of the contract , will definitely go back for further purchase , highly recommended crest Cadillac to my friends More

by southtx501
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Crest Cadillac responded

Thank you for your amazing review! We’re thrilled to hear that you had an excellent and easy experience, and that the contract details were clearly explained. We truly appreciate your recommendation to your friends and are excited to welcome you back for future purchases. If you need anything in the meantime, don’t hesitate to reach out to us. We look forward to serving you again!

January 30, 2025

Great job and communications. Was able to fix the problem in a timely manor and get our car back. . More

by bryan.shaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Crest Cadillac responded

Thank you for your review! We’re happy to hear that we were able to fix the problem promptly and keep you updated throughout the process. Timely and clear communication is important to us, and we’re glad we could meet your expectations. If you need anything else, feel free to reach out to us. We look forward to serving you again!

January 30, 2025

Crest Cadillac has the best service Department in this region and the service managers have always taken excellent care of my needs. More

by BUDDIEBARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Crest Cadillac responded

We're thrilled to hear you consider our service department the best in the region! Thank you for your kind words about our service managers and for consistently choosing Crest Cadillac. We appreciate your business.

January 30, 2025

I enjoyed my buying experience with Samual. He went above and beyond to make my new number 8 Esacalade a reality, making it a stress-free experience. Thank you, Samuel. I have been using Cres More

by wilma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
Report | Print
Jan 31, 2025 -

Crest Cadillac responded

Wilma, we're thrilled to hear about your positive experience with Samuel! Our team strives to make every purchase enjoyable, and it's great to know he exceeded your expectations. Thank you for being a loyal Crest customer—we appreciate your support! Enjoy your new Escalade!

1
...
45
46
47
...
105