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Crest Cadillac

Frisco, TX

4.8
1,049 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,049 reviews

January 30, 2025

Awesome service by Caleb and Trent thank you both will make sure to send give more customers and thank you so much Caleb for taking care of the error that we had earlier this week More

by june4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Crest Cadillac responded

Thank you, June! We're thrilled to hear you had an awesome experience with Caleb and Trent. Our team is always here to ensure everything runs smoothly. We appreciate your support and look forward to serving you and your referrals again!

January 30, 2025

I am satisfied with Chris Rucker. He was informative on us making a decision to get the 2025 Escalade. He went above and beyond and very fair. This dealership is far superior t More

by TRISHDUNCAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
Jan 31, 2025 -

Crest Cadillac responded

Trish, we’re thrilled to hear about your fantastic experience with Chris and your new Escalade! Our team strives for excellence, and it’s great to know we met your expectations. Thanks for choosing us—enjoy those car washes and details! We look forward to serving you again.

January 30, 2025

I am very satisfied with this dealership and my transaction. My friends have been going to this dealership for years as well as their parents and Incan see why. The level of service is very HIG More

by TRISHDUNCAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson ( don’t know last name)
Jan 31, 2025 -

Crest Cadillac responded

Trish, we're thrilled to hear you had such a positive experience with us! Thank you for your kind words about our service and the perks we offer. We're excited to have you as part of our dealership family and look forward to seeing you again soon!

January 30, 2025

Enjoyed working with this dealership during the leasing of our Cadillac. Great service every step of the way. More

by JDANNUN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Crest Cadillac responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience leasing your Cadillac. Our team works hard to provide top-notch service, and it's wonderful to know we met your expectations. Enjoy your new ride!

January 29, 2025

horrible experience with the service here. Completely unprofessional and did not give timely updates and has been hard to work with More

by arsenio.aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please contact our Service Director James Freel at jfeel@vtaig.com to further discuss your concerns.

January 29, 2025

Juda was extremely helpful in the process of getting me my new car! The process is always arduous, but he made it extremely easy and even enjoyable. He was super helpful with getting me in the car I wanted More

by LUKEBARRINGTON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Crest Cadillac responded

Thank you so much for your fantastic review! We're thrilled to hear that Juda made your car buying experience not just smooth, but truly enjoyable. It's wonderful to know that he helped you find the perfect car with a great payment plan and transformed what can often be a challenging process into a positive journey. Your willingness to recommend Juda to others means the world to us, and we're grateful for your kind words. We appreciate you taking the time to share such a detailed and positive experience, and we look forward to continuing to provide exceptional service!

January 29, 2025

I came from out of town to a doctors appt. Told to be there at 7 it would take about four hours. Ended up getting my car back around 2:30. Had to sit in the waiting room after appointm More

by CGWHATLEY
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Freel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please contact our service director James Freel at jfreel@vtaig.com to further discuss your concerns.

January 29, 2025

Everyone has been do helpful and gone above and beyond! Austin is the absolute best salesman! More

by allenmartina86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arreaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Drabick
Jan 30, 2025 -

Crest Cadillac responded

Thank you so much for your incredible review! We're thrilled to hear that our entire team has been helpful and that Austin, in particular, provided an outstanding sales experience. Your enthusiasm means the world to us, and we're delighted we not only met but exceeded your expectations. We appreciate you taking the time to share such positive feedback and look forward to continuing to serve you with the same level of exceptional service!

January 29, 2025

Greg Vetrano is Amazing. We had a wonderful experience because of him. We absolutely will continue servicing and potential future purchase because of the fantastic customer w More

by PATRICE4RMTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
Jan 30, 2025 -

Crest Cadillac responded

Thank you so much for your incredible review! We're thrilled to hear that Greg made such a fantastic impression and provided an outstanding customer experience that has not only satisfied you but also earned your continued loyalty for both future services and potential purchases. Greg's commitment to exceptional customer service clearly shines through, and we're delighted that he has made your interaction with us so memorable and positive. We appreciate you taking the time to share such wonderful feedback and look forward to continuing to serve you with the same level of excellence!

January 29, 2025

Excellent service. Shawn is always helpful and keeps my service needs up to date so I don't need to worry about my car having any issues. More

by Design
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron
Jan 30, 2025 -

Crest Cadillac responded

Thank you so much for your wonderful review! We're thrilled to hear that Shawn has consistently provided excellent service and proactively keeps your vehicle's maintenance needs up to date. Our goal is to give customers peace of mind by staying ahead of potential issues, and we're delighted that we've succeeded in making you feel confident about your car's care. We appreciate you taking the time to share such positive feedback and look forward to continuing to provide you with outstanding service!

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