Crest Cadillac

Chase definitely made an effort to take care of his customer even through a mistake was made. He genuinely wanted his customer experience to be positive and did his best. He was genuine and honest and customer even through a mistake was made. He genuinely wanted his customer experience to be positive and did his best. He was genuine and honest and made effort - the service manger was different story 100%, if he were one of my PMs and treated a customer (me) like he did, he would have been written up at the very least. His customer service skills were terrible, he treated the customer like I did something wrong and had an attitude acting like a petulant 5 year old child. I was offended by his attitude. More

Stay away from victor bad business find another dealer they give you a price to get you in and then don’t honor it. they give you a price to get you in and then don’t honor it. More

Samuel was able to turn the usual dread of buying a car into a fun and positive experience. Samuel is courteous, polite, and professional, going above and beyond st each step of the process. into a fun and positive experience. Samuel is courteous, polite, and professional, going above and beyond st each step of the process. More

Samuel is an extremely kind, personable salesman focused on delivering great value for his customers. He is well versed in the cars he sells and understands how to bring both the dealer and the customer to on delivering great value for his customers. He is well versed in the cars he sells and understands how to bring both the dealer and the customer to the table working together to help the customer achieve their goal. Would highly recommend him to friends and family! More

To my sales associate Samuel Dixon, I would like to express my sincere gratitude for your exceptional sales assistance in securing my 2025 Cadillac Escalade Sport Platinum. During my previous visits express my sincere gratitude for your exceptional sales assistance in securing my 2025 Cadillac Escalade Sport Platinum. During my previous visits to the dealership, I have always felt valued as a customer. However, this time, I experienced a level of attention and willingness to assist that was truly remarkable. Your dedication to my needs made a significant difference in the outcome of my purchase. Thank you again for your outstanding service. More

Bret (sales associate) was outstanding in assisting me on the purchase of my 2025 CT5 Blackwing. Very proud of the car and definitely looking forward to do business with Crest Cadillac and Bret in the futur the purchase of my 2025 CT5 Blackwing. Very proud of the car and definitely looking forward to do business with Crest Cadillac and Bret in the future. More

Working with Samuel on the purchase of my vehicles was an exceptional experience. He offered great pricing and maintained a professional yet approachable demeanor throughout the entire process. Samuel ma exceptional experience. He offered great pricing and maintained a professional yet approachable demeanor throughout the entire process. Samuel made everything seamless and stress-free, demonstrating excellent communication and a strong commitment to customer satisfaction. I highly recommend him to anyone looking for a smooth and reliable vehicle purchasing experience.. More

After driving all the way from Shreveport, LA, my salesman Glen, that I had been communicating with was not there and did not inform me, but he left a very well dependable person named Juda. Juda mad salesman Glen, that I had been communicating with was not there and did not inform me, but he left a very well dependable person named Juda. Juda made my trip to Crest worth it. He provided us with lunch while we waited. Juda represented Crest Cadillac very well with his customer service and pleasing personality. I had search all over the 3 state area for a Cadillac XT4 in red and Crest was the ONLY one who had it. They worked with me since I lived in Shreveport, LA and had to wait until my check cleared the bank. After speaking to Glen and explaining the hold up, which at this time was about 2 weeks, he was able to hold the car for me until I get there. I kept telling him that that is "MY" car. I love my new shinny red car and the trip was very well worth it To go from a 2005 Cadillac CTX to a 2020 Cadillac XT4, was a blessing from GOD . The car was in excellent condition. A shout out, hats off, two thumbs up, and two snaps to Glen and Juda!!!!!!!! Great to have a "wing" man. More

Shawn made sure I was taken care of. My initial appointment was somehow assigned to another Service Manager but all worked out after I had arrived and I was connected with Shawn. My initial appointment was somehow assigned to another Service Manager but all worked out after I had arrived and I was connected with Shawn. More

I have nothing to add to this review. There no reason for this to be mandatory. I will not do a survey again that requires this. There no reason for this to be mandatory. I will not do a survey again that requires this. More