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Crest Cadillac

Frisco, TX

4.8
2,372 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,372 reviews

October 02, 2025

I had an excellent experience at Cadillac with Greg as my service advisor. He was professional, attentive, and ensured my vehicle was serviced promptly. The process was smooth, and the staff was courteous. T More

by CYRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
Oct 03, 2025 -

Crest Cadillac responded

We are absolutely thrilled to hear about your wonderful experience with our service team. It sounds like Greg provided you with the professional and attentive care that every customer deserves. We're delighted that your vehicle was serviced promptly and that you found the entire process to be smooth. Your kind words about our courteous staff truly make our day. Thank you for choosing Crest Cadillac and for taking the time to share your positive feedback with us.

October 02, 2025

They did a great job with my maintenance needed. They were easy to work with. More

by GYACKERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your positive experience with your maintenance service. It means a great deal to know that our team provided excellent work and made the process smooth for you. Your satisfaction with the quality of service and our collaborative approach is exactly what we strive for at Crest Cadillac. We truly appreciate you taking the time to share your feedback and look forward to continuing to serve you with the same level of care and professionalism.

October 02, 2025

Service employees are excellent. Everyone is very professional and pleasant. The only reason I won’t give 5 stars is there are no vending machines in the entire building. The cafe More

by DDTENNANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Crest Cadillac responded

Thank you for sharing your positive feedback about our service team. We are pleased to hear that you found our employees professional and pleasant, as providing excellent customer service is something we take great pride in. We understand your concern about the limited refreshment options during your visit, especially when service appointments can take several hours. Your feedback about the closed cafe and absence of vending machines is valuable to us, and we recognize how inconvenient it must have been to arrange for food delivery during your wait. We appreciate you taking the time to share both the positive aspects of your experience and areas where we can improve to better serve our customers.

October 02, 2025

Always and amazing experience and welcoming, my advisor always takes care of things promptly and makes sure to update me with anything at all. More

by LAURAMARIANAAAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman Naemi
Oct 03, 2025 -

Crest Cadillac responded

We genuinely appreciate your loyalty and are delighted to hear about your consistently positive experiences with us. It's wonderful to know that your advisor provides prompt service and keeps you well-informed throughout every step of the process. Your kind words about feeling welcomed mean so much to our team. We're committed to maintaining this level of excellent service and look forward to continuing to exceed your expectations in the future.

October 02, 2025

Glenn was very helpful and made it quick for us as we traveled 400 miles there and back to get our new car! We appreciate everyone at Crest! More

by Samanthaperalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Robbins
Oct 03, 2025 -

Crest Cadillac responded

We are thrilled to hear about your wonderful experience with us! It sounds like our team member provided excellent service and made your process efficient, which we know was especially important given the significant distance you traveled to visit us. We truly appreciate customers like you who are willing to go the extra mile, and we're delighted that we could make your journey worthwhile. Thank you for taking the time to share your positive experience - it means the world to our entire team!

October 01, 2025

The staff here is second to none! My service advisor, Bryan Oldham, was extremely friendly and kept me updated throughout the whole process. More

by SUBHAKAR.KALISHETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Oldham
Oct 01, 2025 -

Crest Cadillac responded

Thank you immensely for taking the time to share your wonderful experience with us. We are thrilled to hear that our team made such a positive impression on you. Your kind words about our staff being exceptional truly mean the world to us. It sounds like Bryan provided you with the friendly service and clear communication throughout your visit that we strive to deliver to every customer. We genuinely appreciate customers like you who recognize the dedication our team puts into creating outstanding experiences. Your feedback motivates us to continue providing the high-quality service that sets us apart.

October 01, 2025

Amazing customer service, from the inquiry phone call to the video of the vehicle, meeting Dean and walking out with my BIRTHDAY GIFT!!! Everyone I came in contact with getting my deal completed was AMAZING More

by Tranesedavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Manzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean
Oct 01, 2025 -

Crest Cadillac responded

We are thrilled to hear about your wonderful experience with us! Your excitement about receiving your birthday gift through our dealership truly brings us joy. We're delighted that our team provided exceptional service from your initial phone call through the vehicle video presentation and your final meeting. It's fantastic to know that everyone you worked with during the process made such a positive impression. Your enthusiasm and strong recommendation mean the world to us at Crest Cadillac. We hope you absolutely love your new vehicle and that it makes your birthday celebration even more special!

October 01, 2025

Keilyn is the best! The smoothest ever vehicles purchase I’ve experienced! If you need a car you’ll need to contact Keilyn! More

by ZOLTANHADER
Recommend Dealer
Yes
Employees Worked With
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Crest Cadillac responded

We are thrilled to hear about your outstanding experience with us! It sounds like you had the smoothest vehicle purchase process, and we're delighted that everything went so seamlessly for you. Having such a positive car-buying experience is exactly what we strive to provide every customer. Your enthusiasm and recommendation mean the world to us at Crest Cadillac. We truly appreciate you taking the time to share your wonderful feedback and are grateful for customers like you who trust us with their vehicle needs.

October 01, 2025

Great experience. Advisor was very professional and knowledgeable. Prompt in updating me on the progress. Very pleasant attitude. More

by OSPENCER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
Oct 02, 2025 -

Crest Cadillac responded

We deeply cherish your wonderful feedback about your recent experience with us. It's fantastic to hear that your advisor provided such professional and knowledgeable service throughout your visit. We're delighted that you found the communication to be prompt and that our team maintained a pleasant attitude while keeping you informed every step of the way. Your positive experience reflects exactly what we strive to deliver to every customer at Crest Cadillac, and we're thrilled that we exceeded your expectations.

October 01, 2025

He is awesome. Great with communicating and keeping you informed with vehicles condition Sean is great he goes over and beyond! More

by JTWTEXAS23
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 02, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you found our team member to be exceptional in his approach to customer service. It means so much to know that the communication throughout your visit was clear and that you were kept well-informed about your vehicle's status. We truly appreciate you recognizing the extra effort put forth to ensure you had an outstanding experience. Your feedback helps us continue providing the level of service that our customers deserve.

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