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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,553 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,553 reviews

October 22, 2025

Logan has always been excellent to work with. All associates are extremely friendly and well versed in their jobs. Thank you for all that you have done for me and my family. More

by MARCUS.RODRIGUEZ98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
logan
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Oct 27, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that Logan has consistently provided excellent service and that our associates have made such a positive impression with their friendly approach and expertise. Your kind words about how well-versed our team is in their roles truly mean a lot to us. At Crest Cadillac, we're honored to have been able to serve you and your family, and we appreciate you taking the time to share your thoughtful feedback about the quality of service you've received.

October 22, 2025

Greg was great, he answered all of my questions helped me with a loner car and really came through with the repairs. If you’re ever in Crest Cadillac ask for Greg More

by Johngrayjr410
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
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Oct 27, 2025 -

Crest Cadillac responded

We are elated to hear about your wonderful experience with our team member who provided such excellent service. It sounds like he truly went above and beyond by thoroughly addressing all your concerns, ensuring you had reliable transportation during your visit, and delivering quality repair work. We appreciate you taking the time to recognize his dedication and professionalism. Your recommendation means a great deal to us at Crest Cadillac, and we're thrilled that you received the exceptional care you deserve.

October 21, 2025

Great service and work was done quickly. Loved the cleanliness the car was delivered with. All professional and appreciated the Alto car rides to and from the dealership. More

by PATRICK.PIERRET
Recommend Dealer
Yes
Employees Worked With
Greg
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Oct 27, 2025 -

Crest Cadillac responded

We greatly appreciate your positive feedback about your recent service experience with us. It's wonderful to hear that our team provided quick and professional service that met your expectations. We take pride in ensuring every vehicle is thoroughly cleaned and returned in excellent condition, so we're delighted that you noticed the attention to detail. Your kind words about the convenience of the Alto transportation service mean a great deal to us, as we strive to make the entire experience as seamless as possible for our valued customers. Your satisfaction is our priority, and feedback like yours motivates our team to continue delivering exceptional service.

October 21, 2025

My service coordinator Logan has been extremely helpful, going above and beyond to solve the issue. More

by AMSAGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
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Oct 27, 2025 -

Crest Cadillac responded

We are pleased to hear about your positive experience with our service team. It means so much to us when team members go the extra mile to help resolve concerns and provide exceptional support. Your recognition of the dedication shown in addressing your needs reflects exactly the kind of service we strive to deliver. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of care and commitment.

October 21, 2025

My service consultant was knowledgeable and efficient. He kept me updated on my vehicle and took the time to talk with me about the services. More

by LJROMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are delighted to hear that your service consultant provided you with knowledgeable and efficient assistance. It's wonderful to know that you were kept informed throughout the process and that time was taken to discuss the services with you. Your positive experience reflects our commitment to delivering quality service and clear communication. We truly appreciate you taking the time to share your experience with us.

October 21, 2025

I really enjoyed and going into service department. Such a great staff and their support always excellent! I’m 100% satisfied their service! Thank you so much! More

by jaewkang2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano - 5 stars
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Oct 27, 2025 -

Crest Cadillac responded

We sincerely value your wonderful feedback about your experience with our service department. It's fantastic to hear that you enjoyed working with our staff and found their support to be excellent. Your complete satisfaction with our service means everything to us. We're grateful for customers like you who take the time to share such positive experiences, and we look forward to continuing to provide you with the exceptional service you deserve.

October 21, 2025

Nathan and Kodie were extremely receptive. I contacted dozens of dealerships who are not willing to take the time to work on a deal such as this, but they were very receptive. More

by JOEDERM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schuyler Crouch
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Oct 27, 2025 -

Crest Cadillac responded

We are ecstatic to hear about your positive experience with our team! It's wonderful to know that our staff was so receptive and willing to take the time to work with you on your deal. We understand that finding a dealership that truly listens and goes the extra mile can make all the difference in your car buying journey. Your feedback means a great deal to us, and we're thrilled that we could provide the attentive service you were looking for when other dealerships fell short. Thank you for choosing us and for taking the time to share your experience.

October 21, 2025

Greg is the best. He always makes me feel very comfortable understanding what is being done. More

by prbostian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Oct 27, 2025 -

Crest Cadillac responded

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that our team member consistently makes you feel at ease and takes the time to help you understand every aspect of the service process. Creating that level of comfort and clarity for our customers is exactly what we strive for at Crest Cadillac. Your trust in our team means everything to us, and we look forward to continuing to provide you with exceptional service.

October 20, 2025

They are always very helpful and their customer service is amazing. Arman always helps me and answers all the questions I have right away More

by ABBYPAGEL
Recommend Dealer
Yes
Employees Worked With
Arman
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Oct 27, 2025 -

Crest Cadillac responded

We are utterly delighted to hear about your wonderful experience with our team. Your feedback about our helpful approach and excellent customer service truly means the world to us. We understand how important it is to have all your questions answered promptly, and we're pleased that our staff consistently provides the support you need. Your trust in our service is something we value deeply, and we look forward to continuing to exceed your expectations in the future.

October 20, 2025

Excellent Excellent! in my mind is good enough. Thank you!. Shawn Barren a knowledge person. More

by JABDULALHAKIM
Recommend Dealer
Yes
Employees Worked With
Shawn Barren
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Oct 24, 2025 -

Crest Cadillac responded

We are pleased to hear that your experience met your expectations and that you found it excellent. It's wonderful to know that our team member provided you with knowledgeable service during your visit. Your satisfaction means everything to us at Crest Cadillac, and we truly appreciate you taking the time to share your positive feedback. We look forward to continuing to provide you with the same level of exceptional service in the future.

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