Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,552 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
Contact Dealership
View Awards

6280 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 2,552 reviews

October 17, 2025

Monica is a high level talent when it comes to service and sales. Always quick to address any issues!!! More

by BRICKCAREMASONRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
Oct 22, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback about the exceptional service you received. We are thrilled to hear that Monica demonstrated such high-level expertise in both service and sales during your experience with us. Her quick response to addressing concerns truly reflects the quality of care we strive to provide at Crest Cadillac. Your recognition of her dedication means so much to our team, and we are grateful for customers like you who take the time to share their positive experiences.

October 17, 2025

Logan at Crest Cadillac is the reason I purchased my new car from this dealership. He assisted me with my previous car which I purchased from a competitor and I haven’t gone anywhere else since. More

by Adam L
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
Report | Print
Oct 22, 2025 -

Crest Cadillac responded

We are elated to hear about your wonderful experience with Logan and your decision to choose us for your new vehicle purchase. It's truly meaningful to know that the exceptional service you received with your previous car led you to return to us and that we've earned your continued loyalty. Having team members who go above and beyond to assist customers, even when they initially purchased elsewhere, is what makes our dealership special. We're thrilled that Logan's dedication and support made such a positive impact on your car buying journey. Thank you for trusting us with your vehicle purchase and for taking the time to share your experience.

October 16, 2025

Crest is great as they have always been. I've been with them for more than 20 years and was sad I had to go to a competitor for my current car. That didn't last long, Now I'm back and won' More

by Staples0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson, Amanda Tool?
Report | Print
Oct 21, 2025 -

Crest Cadillac responded

Your positive feedback means the world to us! It's wonderful to hear from someone who has been part of our family for over two decades. We understand that sometimes circumstances lead customers to explore other options, and we're thrilled that your experience brought you back to Crest Cadillac. Your loyalty and trust over all these years demonstrate the lasting relationships we strive to build with every customer. We're honored to continue serving you and look forward to many more years together. Thank you for choosing us again and for taking the time to share your experience.

October 16, 2025

Arman is the man ! !! Jeremey has excellent customer service !! Love this team here at Crest More

by freddy.naidu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman , Jeremy
Report | Print
Oct 21, 2025 -

Crest Cadillac responded

We are honored to receive such wonderful feedback about your experience with our team. It's fantastic to hear that you had such a positive interaction and that our staff provided you with excellent customer service. Your kind words about the team mean so much to us at Crest Cadillac. We truly value customers like you who take the time to share their positive experiences, and we're thrilled that you love working with our team.

October 16, 2025

Buying the car at Crest was easy , the salesman and all people were friendly and helpful More

by KPARKS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Villatoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Crest Cadillac responded

We are thrilled to hear that your car buying experience with us was smooth and straightforward. It's wonderful to know that our sales team and staff made such a positive impression with their friendly and helpful approach. At Crest Cadillac, we strive to make every customer feel welcomed and supported throughout their purchase journey. Your feedback about the ease of the process and the helpfulness of our team means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 16, 2025

Thanks for the services, The people who receive the vehicles are very attentive and service with me. More

by MONIKAVJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Crest Cadillac responded

Thank you for your review and for taking the time to share your experience with us. We truly appreciate your kind words about our team's attentiveness during your visit. It means so much to know that our staff provided you with excellent care and made you feel valued throughout the process. Your feedback motivates us to continue delivering the high-quality service that our customers deserve. We look forward to serving you again at Crest Cadillac and providing you with the same level of dedicated attention in the future.

October 16, 2025

Crest dealership treats their car owners like family. They take good care of us and our vehicles. More

by tkapeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Baron
Report | Print
Oct 21, 2025 -

Crest Cadillac responded

We are overjoyed to hear that you feel like part of our family. Your kind words about how we care for both you and your vehicle truly mean the world to us. We believe that building genuine relationships with our customers is just as important as providing excellent automotive service. It brings us great joy to know that our team has created such a positive experience for you. Thank you for sharing your wonderful feedback and for being such a valued member of our community.

October 15, 2025

No and I'd appreciate it if you didn't send me 18 separate feedback requests Ok More

by WJOSEPHHODGSON
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Oct 20, 2025 -

Crest Cadillac responded

We sincerely value your feedback regarding our communication frequency. We understand your preference for fewer follow-up messages and will make note of this for future reference. Your time is important, and we want to ensure our outreach is helpful rather than overwhelming. We appreciate you taking the time to share your experience and are glad to have served you.

October 15, 2025

excellent service with good price, The service of providing a replacement car is very convenient More

by Lan Shi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Crest Cadillac responded

We are honored to receive your wonderful feedback about your experience. It means so much to us that you found our service excellent and our pricing fair. We're particularly pleased that our replacement vehicle service made things convenient for you during your visit. Your satisfaction is what drives us to maintain these high standards, and we truly appreciate you taking the time to share your positive experience with others.

October 15, 2025

Logan is helpful, knowledgeable and very efficient. I appreciate his attention to detail and expertise. More

by DARWIN.SPILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Crest Cadillac responded

We are privileged to hear about your wonderful experience with our team. It sounds like you received exactly the kind of service we strive to provide - someone who was truly helpful and had the knowledge to assist you effectively. We're pleased that the efficiency and careful attention to important details made such a positive impression on you. Your recognition of the expertise provided means a great deal to us at Crest Cadillac. We appreciate you taking the time to share your feedback about this outstanding service experience.

1
...
91
92
93
...
256