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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

September 11, 2025

David took the time to understand what I was looking for, answered all my questions without any pressure, and made the entire process smooth and stress-free. The level of professionalism and transparency was More

by Jackie C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words are incredibly meaningful, and we are grateful you chose Crest INFINITI for your automotive needs.

September 10, 2025

David did an amazing job getting us into a vehicle and walked us through the whole process would highly recommend! More

by christianviola11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2025 -

Crest INFINITI responded

Thank you for your kind words about David and our team at Crest INFINITI. We're delighted to hear that you had a smooth experience finding your vehicle and that the process was well-explained. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive feedback.

September 10, 2025

Everything was great I didn’t get loaner car as not available in online booking More

by HEMANTANILK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Beiriger
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Oct 01, 2025 -

Crest INFINITI responded

We're pleased your overall experience was great. We apologize for the unavailability of a loaner car during online booking. Thank you for your positive rating, and we look forward to serving you again at Crest INFINITI.

September 08, 2025

We always get prompt efficient service. All the staff is friendly and professional. We have developed a friendship with some of your staff. More

by ROBERTCMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We're thrilled to hear that you consistently receive prompt, efficient service from our friendly and professional staff. It's heartwarming to know you've developed friendships with some of our team members. We truly value these connections and your continued trust in Crest INFINITI. We look forward to serving you again soon!

September 07, 2025

Excellent dealership, staff and sales people. Everyone is very professional and motivated to help you More

by RON.SIMONS1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about our professional and motivated staff means so much to us. We take great pride in creating an environment where every team member is dedicated to providing exceptional service and helping our customers find exactly what they need. Thank you for recognizing the hard work and dedication of our sales team - we will be sure to share your kind words with everyone. We truly appreciate you taking the time to share your positive experience.

September 07, 2025

Overall, I had a very positive experience with this dealership. The team was professional, courteous, and made the process smooth. The only challenge I encountered was with the availability of a loaner More

by MJERYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dunn, Andy Beiriger
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Sep 25, 2025 -

Crest INFINITI responded

Thank you immensely for sharing your positive experience with our team. We are delighted to hear that our staff provided professional and courteous service while making your process smooth and seamless. Your feedback about the loaner car availability is valuable to us, and we are pleased that our manager was able to quickly address and resolve this concern for you. It means a great deal to know that despite this initial challenge, your overall experience was very positive. We truly appreciate your recommendation and are grateful for the opportunity to serve you.

September 06, 2025

I absolutely love this dealership and its service center. They have the best people and most friendliest customer oriented people hired. More

by chanbennett9310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Beiriger
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Sep 22, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our dealership and service center. Your kind words about our team mean so much to us. We take great pride in hiring caring individuals who prioritize exceptional customer service, and it sounds like they made a positive impression on you. We truly appreciate customers like you who recognize the dedication our staff puts into creating a welcoming environment. Thank you for choosing Crest INFINITI and for taking the time to share your feedback.

September 04, 2025

The service manager Robert was very personable and addressed all of my concerns. He even helped me with a quick cosmetic issue that made my car look amazing. He is the reason I will return to the Cre More

by daniellempena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Sep 19, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience with our service team. We are delighted to hear that Robert provided such personable service and took the time to address all your concerns thoroughly. It's fantastic that he went the extra mile to help with the cosmetic issue and made your car look amazing. Your kind words about Robert and your intention to return to Crest INFINITI mean so much to us. We truly appreciate customers like you who take the time to recognize exceptional service.

September 04, 2025

I always enjoy bringing my car here for service. Robert MOLER is great to work with. The service is always on point. More

by APRIL.RAYNE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MOLER
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Sep 19, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience with us. We deeply respect your loyalty and are thrilled to hear that you always enjoy your visits for service. It means so much to know that our team consistently delivers excellent service that meets your expectations. We truly value customers like you who trust us with their vehicle care, and we look forward to continuing to provide you with the outstanding service experience you deserve for many years to come.

September 04, 2025

No communication from Service after I selected my Service options.. I had to call and find out if my car was ready... More

by SHINEY.ABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Sep 19, 2025 -

Crest INFINITI responded

We appreciate your feedback and understand your frustration. Clear communication throughout the service process is important, and we are sorry to hear that your service experience did not meet your expectations. We value your input as it helps us improve our service communication processes. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can discuss your experience further and ensure better communication in the future.

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