Crest Volvo Cars

Service was fast and efficient. Friendly service staff who were helpful. Liked the fact there was a restaurant attached to Infiniti dealer next door. Friendly service staff who were helpful. Liked the fact there was a restaurant attached to Infiniti dealer next door. More

UPDATE: The dealer principal, Jason, got involved after this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre-Owned XC90 From Crest. I wired the cash, and arranged to pick the car up ONE WEEK after I paid, because I live 3 hours away. I booked a $150 ride to Frisco. Upon pickup I noticed the car wasn't detailed. I was shocked, but didn't have time to wait for them to clean anything. I had to get in the car immediately to drive back to Austin for meetings and kid pickup. THE CAR SMELLED LIKE SMOKE. There were ash marks near the windows, ashes in the cup holders, ash trays, and console. I asked the salesperson he said "i didn't smell anything or look closely". Sam the "general manager" wants to haggle about cleaning fees and "if you were close I would fix it"....NEVER did Sam offer a solution, rather asked me to fix the problem and I will reimburse you up to $300. I have no recourse, cant return the car, cant do anything except smell musty, stale, cheap cigarette smell in my 50K used car. Boo More

Professional service, nice team car was done in no time The only thing that they can improve is not charge for gas when you get a loaner I drove 35 miles today time The only thing that they can improve is not charge for gas when you get a loaner I drove 35 miles today More

Recently purchased a used vehicle Crest Volvo Cars. If you need a car stop by and see Emely! She was great! Emely was patient, friendly, knowledgeable, helpful and personable. Crest Volvo Cars has a gr If you need a car stop by and see Emely! She was great! Emely was patient, friendly, knowledgeable, helpful and personable. Crest Volvo Cars has a great team. More

Easy, fast and straight forward. Much appreciated! Met my needs from beginning to end. Thanks! Much appreciated! Met my needs from beginning to end. Thanks! More

Max Caplin was beyond helpful and exceeded our expectations with the car buying process. We couldn't be happier with our overall experience at this dealership--from the car buying experience throu expectations with the car buying process. We couldn't be happier with our overall experience at this dealership--from the car buying experience through service--top notch! More

Great experience. Gage was a great salesman, very helpful! We will definitely be a return customer. Gage was a great salesman, very helpful! We will definitely be a return customer. More

We test drove a 2019 Volvo XC 90 Plug-In Hybrid and Eli Rivera was our sales representative. We currently drive 18 and 20 year old vehicles so the 2019 Volvo had many features that we are not familiar wit Rivera was our sales representative. We currently drive 18 and 20 year old vehicles so the 2019 Volvo had many features that we are not familiar with. Eli was very knowledge of the latest technology and was helpful in every way. I have talked with other dealers/sales reps at other locations who obviously did not know their product, but Eli was very thorough and knew every detail and answered every question. More

They were very attentive to everything. We left feeling very happy and comfortable with our new car and with Crest Volvo. We left feeling very happy and comfortable with our new car and with Crest Volvo. More

Steven, the Volvo service advisor was great to work with. He made sure to have me out by noon and he kept his promise! Always satisfied with the team at Crest Volvo! He made sure to have me out by noon and he kept his promise! Always satisfied with the team at Crest Volvo! More