Madolyn McPhail
Madolyn McPhail at Crest Volvo Cars

Madolyn McPhail

Volvo Certified Delivery Coordinator

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

5.0
52 Reviews
5.0

52 Reviews

Write a Review

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

52 Reviews of Madolyn McPhail

June 09, 2026

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Employee Rating

The entire process went very smoothly with ALL of my questions being answered nicely and professionally. More

by sharonkruit2018
Sales Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Crest Volvo Cars responded

We are pleased to hear that your experience went so smoothly. It's wonderful to know that our team was able to answer all of your questions in a professional and helpful manner. Your positive feedback means a great deal to us and reinforces our commitment to providing exceptional service to every customer. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

June 01, 2026

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Mike Stock and team were extremely fast and helped me find the best deals on the car adhering to their policies as well as keeping the customer experience very professional More

by simhanp
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Mike Stock

Jun 08, 2026

Crest Volvo Cars responded

We are pleased to hear about your exceptional experience with our team. It's wonderful to know that the speed of service and professionalism made such a positive impression while helping you find the best deals available. Your feedback about the quality of service you received truly means a lot to us at Crest Volvo Cars. We're grateful that you took the time to share your experience and appreciate your recognition of our commitment to maintaining high standards while delivering excellent customer service.

April 21, 2026

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Love this dealership and it's employees! From Sales to Service and everything in between are very professional and friendly. A special shout-out to Rico, Max, Locke and Madolyn for a seaml More

by Deb
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 22, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our team! Your kind words about our sales and service departments mean so much to us. It's fantastic to know that Rico, Max, Locke, and Madolyn were able to make your vehicle purchase such a smooth and enjoyable process. We take great pride in having dedicated professionals who genuinely care about creating positive experiences for every customer. Thank you for choosing Crest Volvo Cars and for sharing your recommendation with others!

February 12, 2026

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Attentive and personable employees. They are very friendly. Great location. Quality cars that are well-serviced. More

by MONAANDDAVE
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Feb 13, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback about your experience with our team and vehicles. We are glad to hear that our staff made such a positive impression with their attentive and personable approach. Your recognition of our team's friendliness means a great deal to us, as we strive to create welcoming experiences for every customer. It's wonderful to know that you appreciate both our location and the quality of our well-maintained vehicles. Your feedback reinforces our commitment to providing exceptional service and reliable cars that our customers can trust.

February 03, 2026

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Appreciate that they worked with us on our car color preference and price point. Excellent customer service from Gage, Brandon and Madolyn. They were patient and answered all our questions. More

by bcal7
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Bowen, Gage Rucker

Feb 06, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with finding the right vehicle that matched both your color preferences and budget. Your feedback about our team's patience and thoroughness in answering your questions truly means a lot to us. It's wonderful to know that our staff provided you with the excellent service experience you deserved throughout the process. Thank you for choosing Crest Volvo Cars and for taking the time to share your experience with others.

January 26, 2026

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From the first return phone call on my interest in a vehicle for sale, to the signing of the contract to purchase, to the after care when I needed information, everyone involved at Crest Volvo was stell More

by kggcoffman
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Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Daniel Carlos

Jan 28, 2026

Crest Volvo Cars responded

Your positive experience means the world to us. We're thrilled that our team provided exceptional service throughout your entire journey with us, from that initial phone conversation about the vehicle you were interested in, all the way through the purchase process and beyond. It's wonderful to hear that our commitment to excellent customer care made such a strong impression. Your kind words about everyone you worked with at Crest Volvo Cars truly brighten our day and motivate us to continue delivering the same outstanding service to all our customers.

January 22, 2026

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purchasing a Volvo from crest Volvo was a great experience. Our sales salesman, Greg Bryan was very patient and easy to work with. I would certainly recommend Crest Volvo to anyone who is intereste More

by gcnorris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2026

Crest Volvo Cars responded

We are absolutely thrilled to hear about your wonderful experience with your Volvo purchase! Your kind words about having such a positive buying experience truly mean a lot to us. We're delighted that Greg provided you with the patient and knowledgeable service you deserved, and that he was able to help you secure the best possible price. Your recommendation of both Crest Volvo Cars and Greg's expertise speaks volumes about the quality service we strive to deliver. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

January 12, 2026

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Gage was incredibly helpful, insightful, and a pleasure to work with. I would strongly recommend him to other potential Volvo buyers. More

by jlaux
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Recommend Dealer
Yes

Other Employees Tagged: Gage Rucker

Jan 14, 2026

Crest Volvo Cars responded

We're delighted to hear about your wonderful experience with Gage! Your positive feedback means everything to us at Crest Volvo Cars. Thank you for taking the time to share your recommendation.

January 11, 2026

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Impeccable understanding, patience, and customer service. I felt understood during this purchase. Both were kind! More

by NCJFOSTER
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Greg Bryan

Jan 14, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're delighted that you felt understood throughout your purchase and that our team's kindness and customer service made such a positive impression. Your recognition means so much to us at Crest Volvo Cars.

December 31, 2025

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Employee Rating

Quality service and very hospitality and helping the customer satisfaction warranty very quality job provide to custom. I’m very happy with this service. More

by reza GH yghaffarian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Service department

Jan 02, 2026

Crest Volvo Cars responded

We are excited to hear about your wonderful experience with our team. Your satisfaction with the quality service and hospitality you received means everything to us. We're thrilled that our commitment to providing excellent customer care and ensuring your complete satisfaction came through during your visit. It's fantastic to know that the quality of work we delivered met your expectations and left you feeling happy with the service. Your feedback motivates us to continue delivering the same level of excellence to every customer who walks through our doors.

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