Crest Volvo Cars - Service Center

This dealership is very professional and courteous. They kept me informed of the status of the maintenance. They kept me informed of the status of the maintenance. More

Jordan has been our service manager for years and he does a FANTASTIC job! Could not be happier with our service from Crest Volvo. Please pass along my thanks to the extended service team as well. From th a FANTASTIC job! Could not be happier with our service from Crest Volvo. Please pass along my thanks to the extended service team as well. From the loaner car support to the mechanics, they do a great job and make the process effortless. More

Great service. Fast and friendly. The time they told me was exactly the time it took for my service. Fast and friendly. The time they told me was exactly the time it took for my service. More

Lyn was very knowlegable and courteous. Repairs were done in a timely manner and I was kept in the loop as far as cost and timeframe. Repairs were done in a timely manner and I was kept in the loop as far as cost and timeframe. More

Jasmin Umanzor was helpful and understanding when I explained we couldn't pick up my car but until Saturday. She was fast getting the paperwork ready for me. Karen was very nice bringing my car to the explained we couldn't pick up my car but until Saturday. She was fast getting the paperwork ready for me. Karen was very nice bringing my car to the front (and also when she picked us up at the dealership on April 25 to take us to the airport). After we left the dealership, I noticed that the driver side visor was falling in front of my face as it was before I brought it over to you to get it repaired. I personally asked Ally to have it fixed. She got in my car and saw the broken visor. It was not fixed. We lived almost 3 hours away from Frisco and it is very difficult for me to organize a trip to Crest Volvo having to leave my car with you to get this issue fixed, after you being aware of it and having plenty of time to take care of it. Yes, I am very disappointed and it's frustrating to drive and constantly have to lift the visor away from my forehead while driving! I do want to know how you're going to resolve this problem. More

Crest has always been an excellent shopping experience. We are very happy with our car. We are very happy with our car. More

Alley- was very helpful while my car was in for service. Also the lady who helped me with the loaner car provided great service. Also the lady who helped me with the loaner car provided great service. More

Bryce was great, but there were issues with service and they keep causing issues with the tires when they don’t air them up to the specs on the tire. they keep causing issues with the tires when they don’t air them up to the specs on the tire. More

I do not know who Jeremi Chapman is, Caden Leggett sold us the car. He was personable, knowledgeable and not pushy. Max was also great to work with, he had the service fix a couple dings on our 2019 Vol us the car. He was personable, knowledgeable and not pushy. Max was also great to work with, he had the service fix a couple dings on our 2019 Volvo we are passing to our daughter. Caden gave me Ally's card to set up service for dings but she did not return my call. More

Everyone is friendly and they seem to respect my time - I’m in and out for service with a loaner vehicle quickly. I’m in and out for service with a loaner vehicle quickly. More