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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,491 Reviews

1,491 Reviews of Crest Volvo Cars - Service Center

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August 14, 2025

Crest Volvo Dealership has outstandingly friendly, understanding and capable individuals on staff. Lyn has been my service advisor for many years and he is great at his position as is the lady who b More

by ABHTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

w was completely satisfied with the service i received. My Servive Advisor was the best BRYCE answered all of my questions. More

by CJFERR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Always a great experience at Crest Volvo with amazing service staff, that consistently exceeds expectations! More

by KSRMCKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Always friendly and thorough making sure I understand all problems and what needs attention first More

by jessethebullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Very professional operation to make everything easy and efficient. Everyone in the service department acted helpfully. More

by nassarfaraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Offered expensive options to fix the problem. It was annoying to visit a different repair shop after the Volvo service. More

by UMITGURUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

The Zaktek service and factory warranty service was done well. The 20 point checkup found and issue that was repaired under warranty. I was informed of what was happening by the service advisor and returned More

by xc60_togo
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Great job. They even called after we left something in our loaner car. So appreciate More

by jason.shubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Crest is the only place I will take my Volvo. Lyn Ford is my preferred service manager. More

by Mrs Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Service was good but communication could be better. Love the new loaner car I was driving. More

by CCOOK1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Crest Volvo Cars responded

We greatly appreciate your positive feedback about your service experience with us. We understand that while the service quality met your expectations, there is room for improvement in our communication process. Your input helps us identify areas where we can enhance the overall customer experience. We are delighted to hear that you enjoyed driving the new loaner vehicle during your visit. Thank you for choosing Crest Volvo Cars and for taking the time to share your thoughts with us.

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