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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,439 Reviews

1,439 Reviews of Crest Volvo Cars - Service Center

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July 23, 2025

would never buy a volvo nor have a volvo serviced at anywhere other than crest! More

by goldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2025

No surprises, only if there could be a web tool where to follow progress of the service More

by Ari
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2025

Great waiting room with free beverages and snacks. Ally got my car in quickly and got my tire replaced. Keith was my regular service person for years but he's gone now. Wish you would get him back! More

by CINDYTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally
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July 23, 2025

Lynn Ford is my Service Advisor. He made extra effort to insure I had a loaner vehicle and my car was service promptly. He called several times with updates. He also took the time More

by HTESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2025

Customer service is always top notch alway listen to my concerns about my car keep up the good work Lyn Ford . More

by Bigwillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Pinlac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 22, 2025

Lyn always makes my life easier. I appreciate him for his outstanding customer service, and I will continue to come to Volvo because of him. More

by milarod61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Crest Volvo Cars responded

We are ecstatic to hear about your wonderful experience with Lyn. It's heartwarming to know that our service consistently makes things more convenient for you. Your recognition of the exceptional customer care you receive means the world to us. We're thrilled that the outstanding support you've experienced keeps you coming back to Crest Volvo Cars. Thank you for taking the time to share your positive feedback - it truly motivates our entire team to continue delivering the high-quality service you deserve.

July 22, 2025

Lyn is consistently the best! He always takes such good care of me when I bring it in for service. More

by Carla Hurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us. We are honored to hear that you consistently receive outstanding care during your service visits. It means so much to know that Lyn provides you with such attentive and reliable service every time you visit. Your trust in our service department is truly appreciated, and we look forward to continuing to take excellent care of you and your vehicle for many visits to come.

July 22, 2025

Excellent service as always. They treated me very well and were fast and courteous. And , a free car wash included. More

by PaulG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Crest Volvo Cars responded

We are thrilled to hear that you had such a positive experience with us, Paul! Your feedback about receiving excellent service means so much to our team at Crest Volvo Cars. We take pride in providing fast and courteous assistance to all our customers, and it sounds like we hit the mark during your visit. We're glad you appreciated the complimentary car wash as well - it's one of the little extras we love to include to make your experience even better. Thank you for taking the time to share your thoughts and for being such a valued customer. We look forward to continuing to serve you with the same level of care in the future.

July 22, 2025

He provided excellent service. Because of my busy schedule, I needed to ensure that I was done by a certain time. Second, I had to add-on a recall service. Third, I had a coupon More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Crest Volvo Cars responded

We are glad to hear about your positive experience with our service team. Your feedback about the excellent service you received is incredibly valuable to us at Crest Volvo Cars. We understand how important it is to work within your busy schedule, and we are pleased that our team was able to accommodate your timing needs while handling both your maintenance service and the additional recall work. It is wonderful to know that your coupon was properly applied and that everything was completed in an efficient and professional manner. We truly appreciate customers like you, Dave, who take the time to recognize quality service, and we look forward to continuing to provide you with the high standards you deserve.

July 21, 2025

Bryce is a pleasure to work with. The quickness in the whole service department is impressive. More

by DBWINBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. We are delighted to hear that working with Bryce was such a positive experience for you. It's wonderful to know that the efficiency of our service department made a strong impression. Your feedback about the quick turnaround time means a great deal to us, as we strive to provide excellent service while respecting our customers' valuable time. We truly appreciate your trust in Crest Volvo Cars and look forward to continuing to serve you with the same level of care and professionalism.

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