Mike Stock
Mike Stock at Crest Volvo Cars

Mike Stock

Volvo Certified Product Specialist

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
53 Reviews

Dealership Experience

7 yrs, 1 mo

Languages Spoken

English English

4.9

53 Reviews

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53 Reviews of Mike Stock

June 04, 2026

Dealership Rating
Employee Rating

Always positive and helpful. Never have to wait longer than expected. If I have question, they will find an answer More

by Bob
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2026

Crest Volvo Cars responded

Thank you for your review, Bob! We greatly appreciate your kind words about our team's positive and helpful approach. It's wonderful to hear that we consistently meet your expectations regarding wait times and that our staff takes the time to thoroughly answer your questions. Your feedback reinforces our commitment to providing exceptional service. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same level of care and attention in the future.

June 01, 2026

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Mike Stock and team were extremely fast and helped me find the best deals on the car adhering to their policies as well as keeping the customer experience very professional More

by simhanp
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Trade-in Experience
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Recommend Dealer
Yes
Jun 08, 2026

Crest Volvo Cars responded

We are pleased to hear about your exceptional experience with our team. It's wonderful to know that the speed of service and professionalism made such a positive impression while helping you find the best deals available. Your feedback about the quality of service you received truly means a lot to us at Crest Volvo Cars. We're grateful that you took the time to share your experience and appreciate your recognition of our commitment to maintaining high standards while delivering excellent customer service.

April 23, 2026

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Great experience! It was easy and I love my new car! They made everything so easy! More

by Kerrietaylor
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Recommend Dealer
Yes

Other Employees Tagged: Duncan McPhail, Tim Taylor, Tyler Barna , Ally Gallagher

Apr 24, 2026

Crest Volvo Cars responded

We are delighted to hear about your wonderful experience with us! It's fantastic that the process was smooth and straightforward for you. Knowing that you're loving your new vehicle truly makes our day. We work hard to make car buying as seamless as possible, so hearing that everything felt effortless is exactly what we hope for. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience!

April 08, 2026

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Crest Volvo from Delivery to service has been absolutely amazing. Minor hiccup when taking delivery of vehicle but Crest went above and beyond to rectify the issue and get us back on the road. I’d like to p More

by Mcasarez67
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 08, 2026

Crest Volvo Cars responded

Thank you for the outstanding review! We're thrilled that Mike Stock, Locke, and Fabian Salazar exceeded your expectations from purchase to service. We're proud our team went above and beyond to resolve the delivery issue quickly. Your confidence in choosing Crest Volvo for all your future needs means everything to us!

March 03, 2026

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Bad car. There's no way that this car passat safety inspection. Bad front rotors, Hub bearings, rear tires. I was promised by Mike to get rid of tire inflatio More

by samshoufi
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Recommend Dealer
No

Other Employees Tagged: Sam Hilou

Mar 09, 2026

Crest Volvo Cars responded

We value your input and understand your concerns. This does not reflect the level of service we strive to provide. We would appreciate the opportunity to address these concerns directly with you. Please contact Duncan McPhail, our General Manager, at Dmcphail@vtaig.com so we can work towards a resolution.

January 28, 2026

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The service experience is always a pleasant one. I recommend Crest Volvo.Professional and pleasant experience. More

by Gecstock
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer

Jan 29, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful feedback about your service experiences. We are pleased to hear that you consistently find our team to be professional and that each visit leaves you feeling satisfied. Your recommendation means everything to us, and we truly appreciate customers like you who recognize the care we put into providing quality service. We look forward to continuing to exceed your expectations in the future.

January 03, 2026

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Facility clean atmosphere great. Mark my advisor professional, polite and efficient. I highly recommend Mark and Crest Volvo. More

by jamesdean
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello

Jan 06, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback about your experience with us. We're delighted to hear that you found our facility clean and welcoming. Your kind words about your advisor being professional, courteous, and working efficiently mean so much to our team. We truly appreciate you taking the time to recommend both your advisor and Crest Volvo Cars. Your positive experience reflects our commitment to providing excellent service, and we look forward to continuing to serve you in the future.

December 21, 2025

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This is a great dealership. Everyone from the sales staff to the business office and delivery tech were helpful, friendly and patient. More

by ejfountain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Locke Reynolds, Max Caplin , Skye Warner

Dec 24, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team. Your kind words mean everything to us. Thank you for choosing Crest Volvo Cars!

November 15, 2025

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I got my Volvo from Crest Volvo and had an excellent experience. The management team was transparent, efficient, and very easy to work with. The entire process was smooth and stress-free. Highly recomme More

by mrudu.9s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Gage Rucker

Nov 25, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're delighted our management team provided the transparency and efficiency you deserved. It's rewarding to know we made the process seamless for you. Your recommendation means the world to us, and we're grateful you chose Crest Volvo for your vehicle purchase.

October 19, 2025

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Employee Rating

Good experience overall! Everyone was friendly and made the process easy. We were deciding between several SUVs, and we’re so glad we chose Volvo. The quality of the car is t More

by mendoza.marisol49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmin Umanzor

Oct 24, 2025

Crest Volvo Cars responded

We are utterly delighted to hear about your wonderful experience with us! It's fantastic to know that our team made the process smooth and welcoming for you. We understand how important it is to feel comfortable when making such a significant decision, especially when choosing between different vehicles. Your satisfaction with the exceptional quality and performance of your new SUV truly makes our day. We appreciate you taking the time to share your positive experience and for recommending Crest Volvo Cars to others. Thank you for choosing us and for being part of our family!

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