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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,206 Reviews

1,206 Reviews of Crest Volvo Cars - Service Center

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March 26, 2025

Lyn is always great to work with. He always resolves whatever issues I have with my vehicle. More

by BRENDAMEYERS9740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Lyn consistently provides great service and is always there to resolve any issues with your vehicle. We truly appreciate your trust and look forward to continuing to work with you!

March 25, 2025

Great service particularly when Jordan farmer is the service adviser. Very honest straight forward advisor More

by NAGUIBFAMILY
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Crest Volvo Cars responded

Thank you for the shout-out! We appreciate your feedback regarding Jordan and his honest, straightforward approach. Thank you for recognizing his dedication.

March 25, 2025

Crest always goes above and beyond! Thank you to Jeremi and his team for taking care of our needs. More

by BRIAN.STONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Crest Volvo Cars responded

Our pleasure! We're happy to have been of service.

March 24, 2025

Easy drop off and pickup. Got a ride home in a new EX90 which was exciting. As usual, the car looked great when we got it back. Very happy with everything. More

by Don Lennert
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Rison
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Mar 25, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that the drop-off and pickup process went smoothly and that you enjoyed the ride in the new EX90. It's great to know you're happy with the service and the condition of your car. We look forward to serving you again!

March 24, 2025

Great services over all. I would highly recommend Crest Volvo Plano for its excellent services More

by PHUONGTHAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your recommendation and look forward to serving you again in the future!

March 23, 2025

Good experience Only one request expectation is the car is cleaned both on the inside and the outside. It was cleaned on the outside should be cleaned on the inside as well More

by SANJAYGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Riojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We’re glad to hear you had a good experience. We truly appreciate your suggestion, and we will make sure to improve the interior cleaning of the vehicle in the future. Your satisfaction is important to us, and we look forward to serving you again soon!

March 23, 2025

you have the wrong email address for jason. please contact him and correct asap. much appreciated More

by TEAM5
Recommend Dealer
No
Employees Worked With
Tyler Barna
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Crest Volvo Cars responded

Teams, My name is Jason Pickering and I am the GM at Crest Volvo Cars in Frisco, TX. My email is posted on all dealership websites and is correct. I was confused by your 1 star review and would like to discuss. Please contact me on my cell @ 214-620-5788 or my email Jason.Pickering@crestvolvocars.com. Jason Pickering General Manager Crest Volvo Cars

March 23, 2025

Great services! Had to change service advisor. Chad was briefed on my vehicle and service. More

by CYOUNGER2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Chad was able to assist you and provide great service after the change. We appreciate your patience and are happy to know everything went smoothly. If you ever need anything else, feel free to reach out!

March 22, 2025

Professional and friendly associates. Keith is great at communicating what services is needed and updating on status of vehicle. Lobby is nice and clean, stocked with snacks. More

by MANDERSON_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your review! We're glad to hear that Keith provided excellent communication and that you enjoyed our clean lobby and snacks. We appreciate your feedback and look forward to serving you again in the future!

March 22, 2025

Jordan was detailed about my car problem, and costs and cc fee. Car loan desk - Liz I think...was super nice. Great experience as usual. More

by JOANNERIOPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car loaner Liz ? 5 stars
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Mar 24, 2025 -

Crest Volvo Cars responded

Thank you for your review! We're happy to hear that Jordan provided clear details about your car issue and costs, and that Liz at the car loan desk made a positive impression. We're glad you had a great experience and look forward to assisting you again!

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