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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,389 Reviews

1,389 Reviews of Crest Volvo Cars - Service Center

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May 18, 2025

Good result,the air conditioning issue was resolved and the system works good. As expected More

by EFHABEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your positive feedback! We’re thrilled to hear that the air conditioning issue has been resolved and that the system is performing well. We appreciate your support and look forward to servicing you again next time!

May 18, 2025

Mark was very upfront and curious. The process was simple and efficient. I appreciate the whole staff. More

by TRE1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank youfor your wonderful feedback! We are thrilled to hear that you found the process simple and efficient. Mark and our entire team strive to provide an exceptional experience, and your appreciation means a lot to us. We look forward to serving you again!

May 17, 2025

Keith has been my service advisor for years. He's very helpful & friendly. The whole operation is very efficient. More

by larcombemands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that Keith has consistently provided you with helpful and friendly service over the years. Our team strives to maintain an efficient operation, and it's rewarding to know that we are meeting your expectations. We look forward to continuing to serve you!

May 17, 2025

Outstanding, as always. Thank you for your business. Barry Pinlac was very helpful to make this happen. More

by ADICOCOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Pinlac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you had an outstanding experience and that Barry Pinlac was able to assist you effectively. Our team is dedicated to providing excellent service, and we appreciate your business. Thank you once again!

May 17, 2025

Allieis fabulous and I love working with her. Appointment time was kept and I got to my next appointment on time everything was done. More

by VJMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience working with Ally and that everything went smoothly during your appointment. Timeliness is important to us, and we're glad that we could help you stay on schedule. We appreciate your support and look forward to serving you again in the future!

May 17, 2025

I have been a customer through 3 Volvo’s. 4 moves of dealership and even though other dealers closer would not go anywhere else. Lynn Ford is awesome More

by Rally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you, Rally, for your wonderful review! We truly appreciate your loyalty and are delighted to hear that you've consistently chosen us for your Volvo needs. It’s fantastic to know that our team, especially Lynn Ford, has made such a positive impact on your experience. We look forward to serving you again in the future!

May 17, 2025

Was very satisfied with my service and the communications with Lyn. Love your friendly service. More

by rwhatley1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you were satisfied with your service and appreciated the communication with Lyn. Our team strives to provide friendly and attentive service, and it’s great to know that we met your expectations. We look forward to serving you again!

May 16, 2025

Jordan is the best service advisor ever. Max was our sales person and he did a great job following up More

by JOSH.DANNER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you, Josh, for your wonderful review! We are thrilled to hear that Jordan and Max provided you with exceptional service. Our team strives to create a positive experience for all our customers, and it’s great to know that they met your expectations. We look forward to serving you again!

May 16, 2025

Jordan as always is very helpful, pragmatic, easy going and kind. He is a pleasure to work with. More

by DWC100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about Jordan. We truly appreciate your feedback and are glad to hear that you find him helpful and a pleasure to work with. Our team strives to provide a positive experience for all our customers, and it’s great to know we’re meeting that goal. We look forward to seeing you again next time!

May 16, 2025

Lyn Ford and Volvo have been taken care of our cars since 1997. What was once Volvo of Richardson is now Crest Volvo. Lyn has been there every step of the way and made sure that every detail is taken care of More

by TeamCORLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager and John the Forman in service
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We truly appreciate your long-standing trust in Lyn Ford and our team. It's our priority to treat our customers like family, and we're thrilled to hear that you've had such a positive experience with us since 1997. Your loyalty means a lot, and we look forward to continuing to serve you and your vehicles in the years to come.

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