Crest Volvo Cars - Service Center
Frisco, TX
1,476 Reviews of Crest Volvo Cars - Service Center
I would've given ya'll at 5 star but the seat behind me, drive was full of what looked like dog hair, someone didn't do a good job cleaning the loaner. but otherwise everything was good. drive was full of what looked like dog hair, someone didn't do a good job cleaning the loaner. but otherwise everything was good. More
Lynn Ford was great as usual. Scheduling an appointment was painful as usual. I have purchased two vehicles from this dealership in the last few years. Each time before purchase Scheduling an appointment was painful as usual. I have purchased two vehicles from this dealership in the last few years. Each time before purchase I told the salesperson and manager I could only bring them in for service on Saturday and would like a loaner as I live a distance away, I was told that should not be a problem. Each time I call to bring a vehicle in for service, I am told none of my requests can be honored. I purchased a third Volvo, but not from crest because of service scheduling. More
Good service Good service Good customer experience and next time also ready to go to next time also ready to go to More
Everyone I worked with that day was really nice: Mark, Jasmine (the shuttle driver) and the woman who helped with shuttle reservations. I'm sorry, I dont remember her name. It was also good to see Greg ag Jasmine (the shuttle driver) and the woman who helped with shuttle reservations. I'm sorry, I dont remember her name. It was also good to see Greg again. More
It is always a pleasure working with the team and Ally at Crest. From the initial scheduling, to the coordination of a loaner. It is always a wonderful and seemless process. Crest. From the initial scheduling, to the coordination of a loaner. It is always a wonderful and seemless process. More
Quick and fast service everything went smooth . The rep told me it would take all day but the service was quicker than expected The rep told me it would take all day but the service was quicker than expected More
Great service from Aly as usual. she is very customer oriented and has a nice personality. she is very customer oriented and has a nice personality. More
Ally is great. But I’m tired of all of your survey requests. Please stop. But I’m tired of all of your survey requests. Please stop. More
Thank you Bryan Bingham & Bryce Williams for taking care of the issue I was experiencing with my 2022 XC60. Even though this is the second time we’ve been in since purchasing the vehicle on Feb. 5, 2025, of the issue I was experiencing with my 2022 XC60. Even though this is the second time we’ve been in since purchasing the vehicle on Feb. 5, 2025, I feel like we have been taken care of very well. When we started having issues, I thought, we might feel unwelcomed. I also felt that possibly no one would want to help us. This is not the situation at all. We have been treated extremely well and I feel that Bryan and Bryce were sincere. This is extremely important to me. I was given a courtesy car to use while they worked on my car. Thank you for taking such great care of my car. More