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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,389 Reviews

1,389 Reviews of Crest Volvo Cars - Service Center

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May 15, 2025

We bought a 2021 Volvo XC60 that was certified per owned and had an issue with it what almost a year. The service department took care of everything and when our car was fixed everything was covered as I w More

by Woodweaver28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our service department was able to address the issue with your XC60 effectively and that everything was covered as promised. Our commitment to transparency and customer satisfaction is something we take great pride in, and it’s rewarding to know that we met your expectations. We appreciate your trust in us and look forward to serving you again.

More
May 15, 2025

Very efficient operation. Set appointment, give us a loaner car, kept us up to date. And was Honest More

by GABLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our team. Providing efficient service and keeping our customers informed is our top priority, and it’s great to know that we met those expectations for you. We look forward to serving you again!

May 14, 2025

The folks there have always been friendly and helpful. Even when they are super busy. More

by JDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We truly appreciate your recognition of our team's dedication to providing friendly and helpful service, even during our busiest times. Your support means a lot to us, and we look forward to continuing to serve you.

May 14, 2025

I have a 2004 model Volvo. Everytime I go to this dealership I am treated with respect and honesty. The employees are polite and answer questions completely. They get to fix More

by BELLECON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that your experiences with our dealership have been positive and that our team has been able to provide you with respectful and honest service. We appreciate your loyalty! Thank you again for choosing us!

May 13, 2025

I continue to have great experiences at Crest Volvo. My advisor, Lyn Ford, goes out of his way to make sure my car is safe and running smoothly. I would recommend this dealership to everyone. More

by FRAUBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Lyn Ford has provided you with exceptional service and ensured your vehicle is safe and running smoothly. Your recommendation means a lot to us, and we are committed to maintaining the high standards you have come to expect. We look forward to serving you again!

More
May 12, 2025

Quick efficient service department. Ability to work you in to service schedule when issue arises. More

by A Holt
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Crest Volvo Cars responded

Thank you for your positive feedback! We appreciate your recognition of our service department's efficiency and our commitment to accommodating our customers' needs. It’s our goal to provide timely assistance, and we’re glad to hear that you had a great experience. We look forward to serving you again!

May 12, 2025

Jordan and the service team always do a great job and provide the highest level communication and service. More

by KENNY.GAYOSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jordan and our service team continue to provide exceptional communication and service. It's great to know they’ve earned your trust, and we truly appreciate your continued support. We look forward to serving you again soon!

May 11, 2025

As I have stated before the service department is wonderful. Keith did a fantastic job More

by Scruggsld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wiedmann
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May 13, 2025 -

Crest Volvo Cars responded

Thank you for sharing your kind words! We’re so glad to hear that you continue to have such positive experiences with our service department. It's great to know that Keith provided fantastic support—he’ll be happy to know his efforts made a difference. We truly appreciate your continued trust and look forward to assisting you again in the future.

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May 11, 2025

Had a positive experience with my interactions with your different departments. Really appreciate the valet service Crest Volvo offers. Game changer! More

by LEXY.ELMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy, Tina, Adriene
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May 13, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We’re so glad to hear that your interactions across our departments were positive and that you’re enjoying the convenience of our valet service. It’s great to know it made such a strong impression—providing that level of ease and care is exactly what we aim for. We truly appreciate your feedback and look forward to continuing to serve you!

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May 11, 2025

The service team is the best! Lyn always takes great care of us. Thank you More

by divaboys@mac.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Crest Volvo Cars responded

Thank you for the great feedback! We're so glad to hear that Lyn and our service team have consistently taken care of you. We truly appreciate your loyalty, and we’ll be sure to pass along your kind words to Lyn. Looking forward to serving you again soon!

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