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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,184 Reviews

1,184 Reviews of Crest Volvo Cars - Service Center

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February 15, 2025

We have bought cars at Crest simply for the excellent service we always get with Service Advisor Lyn Ford. He is a pleasure to deal with and our car is well taken care of. More

by Bmoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Crest Volvo Cars responded

Thank you! We're thrilled to hear about your positive experiences with Lyn and our service team. Providing excellent service is our priority, and it's great to know you're satisfied. We look forward to assisting you again in the future!

February 14, 2025

I have always experienced great customer service and follow through. Jordan Farmer is an excellent service provider! More

by dimona87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic feedback! We're thrilled to hear that you've consistently enjoyed our customer service and that Jordan made a positive impact. We appreciate your support and look forward to serving you again!

February 14, 2025

Ally provided excellent service in fixing my car's AC issue. Highly recommend her. Great service as always! More

by Mohammad
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Crest Volvo Cars responded

Thanks for the fantastic feedback, Mohammad! We're thrilled to hear that Ally provided you with excellent service. Your recommendation means a lot to us. We look forward to assisting you again in the future!

February 14, 2025

The entire Crest Volvo staff are great. Jordan always does a top notch job in service and I highly recommend him, Ally, Lynn, they are fantastic. More

by CMilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Mergott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Crest Volvo Cars responded

Thank you so much for the amazing review! We’re thrilled to hear that Jordan, Ally, and Lynn consistently provide you with top-notch service. We truly appreciate your kind words and recommendation. It’s our goal to make every visit exceptional, and we’re so glad to have earned your trust. We look forward to seeing you again soon!

February 14, 2025

Quick easy and efficient experience, also a very convenient location. Intend to use Vrest Volvo going forward. More

by MICHAEL.K.LILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Crest Volvo Cars responded

Thanks, Michael! We're thrilled to hear you had a quick and efficient experience with us. Our team is dedicated to providing top-notch service, and we look forward to seeing you at Vrest Volvo again soon!

February 14, 2025

Lyn Ford is the best! He always explains every repair and his recommendations for work are conservative. In other words, he does not push for work unless absolutely nece More

by DHIGGINS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Crest Volvo Cars responded

Thank you! We’re thrilled to hear about your positive experience with Lyn and our service team. Providing clear communication and genuine care is our priority. Your recommendation means a lot to us, and we look forward to serving you again!

February 13, 2025

Great service as always! Thank you Jordan and the all the team at Crest Volvo. More

by cloaiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Crest Volvo Cars responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had another great experience with us. Jordan and the entire team at Crest Volvo truly appreciate your kind words and your continued trust in our service. We look forward to welcoming you back soon!

February 13, 2025

Ally was great. However, the plugin battery problem is not resolved. Even though I was an early adopter of the new XC60 plugin in 2018, and paid a heavy premium, I w More

by sradhakr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Crest Volvo Cars responded

Thanks for your feedback. We’re glad to hear you had a great experience with Ally. We understand your concerns about the battery and appreciate your insights. Your input is valuable as we continue to improve our products and services. Thank you for being a part of the Volvo community.

February 12, 2025

Excellent as always. Lyn is the best. Never have any worries when I go there. More

by VIVELEGUERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Crest Volvo Cars responded

Thank you! We're thrilled to hear you had another great experience. Lyn truly is a star, and we're glad she makes your visits worry-free. Looking forward to seeing you again soon!

February 11, 2025

The valet pickup and delivery service is very helpful for me and I appreciated the convenience. More

by PTSCHANG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Crest Volvo Cars responded

It's great to hear the valet pickup and delivery service worked well for you. We appreciate you mentioning the convenience it provided.

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