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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,474 Reviews

1,474 Reviews of Crest Volvo Cars - Service Center

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May 05, 2025

I am always so grateful for the incredible service that Keith W. provides in the service department. He is definitely a blessing to my life and an asset to Crest Volvo. More

by WHITNEY_CORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
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May 07, 2025 -

Crest Volvo Cars responded

Thank you for your heartfelt review! We’re so glad to hear that Keith W. continues to provide you with such exceptional service. Your kind words truly reflect the dedication he brings to our team, and we’re proud to have him representing Crest Volvo Cars. We appreciate your continued trust and look forward to your next visit!

May 05, 2025

Ally was great? Perfect communication and professionalism! She made sure I had a loaner, kept me informed every step of the way. More

by RENEE_DAUGHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for the great feedback! It’s fantastic to hear that Ally provided such clear communication and professionalism throughout your visit. Making sure you had a loaner and keeping you informed every step of the way is exactly the level of care we strive to provide. We're glad she made your experience a smooth one, and we look forward to assisting you again in the future!

May 05, 2025

Everything went very smoothly. I got a quick appointment, a nice loaner car, and service was finished on time. Very friendly and professional. More

by MICHELLE.HORAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We’re so glad to hear that everything went smoothly for you, from the quick appointment to the loaner car and on-time service. Our team strives to make every visit as convenient and professional as possible, and we’re happy that we were able to meet your expectations. We look forward to serving you again in the future!

May 05, 2025

It was simple and easy process. One thing I want to point that out is that I would more appreciate if he can explain to me each service he was done. Thank you. More

by PUGJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your feedback! We're glad to hear that the process was simple and easy for you. We also appreciate your suggestion about more detailed explanations of the services performed. Clear communication is important, and we’ll make sure to take your feedback into account to improve the experience for our future customers. If you have any questions about your service, please don’t hesitate to reach out—we're always happy to assist!

May 05, 2025

Love the service detail video, I know it may take a bit longer on the service rep side...though is greatly appreciated and as always we truly appreciate Lyn Ford...kind, thoughtful and knowledge...he makes More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so happy to hear that you appreciate the service detail video—it’s great to know that it adds value to your experience. We're also thrilled that Lyn continues to provide such a kind, thoughtful, and knowledgeable service. He truly makes the process more comfortable for everyone. Your support means a lot to us, and we look forward to continuing to assist you with all your future needs!

May 04, 2025

I cannot believe the service went really great. Jordan did great job communicating etc. Yes, I will continue my business with this dealer. More

by MUDUMBAIGOPAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wiedmann
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so happy to hear that Jordan provided excellent communication and that your service went smoothly. We truly appreciate your continued trust in us, and we look forward to assisting you with your future automotive needs. Thank you for choosing us!

May 04, 2025

Good reliable service. Mark understood the needs and provided the service at the best possible manner. Much Appreciated . More

by Nair
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind review! We're so glad to hear that Mark took great care of you and provided service that met your needs in the best possible way. We truly appreciate your feedback and look forward to serving you again in the future!

May 04, 2025

We called and knew what we wanted and were immediately taken care of. This was our first Volvo purchase ad we are extremely happy so far with the vehicle and overall experience. More

by Mdrrallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're so glad to hear that your first Volvo purchase was such a positive experience. We're happy you're enjoying your new vehicle and appreciate you choosing us for your purchase!

May 04, 2025

I appreciate Keith keeping me informed during the repair process. Process for loaner was great as well. More

by martywhitaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Report | Print
May 05, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Keith kept you well-informed and that the loaner process went smoothly. We always strive to make the repair experience as easy as possible for our customers!

May 04, 2025

Never let me leave unless I am happy with the work done on my car. More

by KARENHAFNER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for your review! We're thrilled to hear that our team ensures you're completely satisfied before you leave—your peace of mind is our priority. We appreciate your trust in us and look forward to continuing to provide you with excellent service!

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