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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,186 Reviews

1,186 Reviews of Crest Volvo Cars - Service Center

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April 13, 2025

Lyn got me in right away because I was traveling and diagnosed the problem in just a few moments after listening to my issues. More

by JOHNJR0911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We’re so glad to hear that Lyn was able to quickly diagnose the issue and get you back on track during your travels. It's always our goal to provide efficient and attentive service, and we appreciate your feedback. Safe travels, and we look forward to assisting you again if needed!

April 13, 2025

Always a great experience. Lyn is great! He always takes great care of me. I’ve trusted Lynnand volvo for years. More

by DEBSTONE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Lyn has been my Service Advisor since day 1 and has always provided excellent service and trustworthy advice. He has always ensured that I only get service that is actually needed. Always professiona More

by GERNEL2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Lyn has consistently provided you with excellent service and trustworthy advice. His professionalism and care truly make a difference, and we appreciate your continued trust in him. We look forward to serving you again in the future!

April 13, 2025

Always a great experience when using Volvo service! Lyn Ford is excellent with communicating about my vehicle. I have nothing but great things to say. More

by SHANNON.TUMLINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Crest Volvo Cars responded

Thank you so much for your loyalty and kind words! We're happy to hear that Lyn continues to provide you with excellent service. Your trust in Lynn and Volvo over the years means the world to us. We look forward to many more great experiences with you!

April 10, 2025

I have been coming to Crest Volvo service dept. for years for both our vehicles. Excellent as always, Lynn, my advisor, goes beyond whatever I need done, I cannot say enough! More

by Cyrus F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Crest Volvo Cars responded

Thank you for your continued trust in our service department! We’re thrilled to hear that Lynn consistently goes above and beyond to meet your needs. We truly appreciate your loyalty over the years and are grateful for the opportunity to serve you. If there’s anything else we can do for you, don’t hesitate to reach out!

April 10, 2025

A little expensive, but great service. Very nice and knowledgeable staff. I will bring my Volvo back here for service again. More

by JANTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Crest Volvo Cars responded

Thank you for your review! We’re happy to hear you had a positive experience with our service and staff. We understand that price is an important consideration, and we’re glad the quality of service made it worthwhile. We look forward to welcoming you and your Volvo back for future service!

April 08, 2025

Service was straightforward and easy. Went in for my 70k mile service and no pressure to get anything else. Loaner provided was clean and a newer version of my car. Overall 10/10. More

by cashpal2274
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Williams
Apr 09, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're happy to hear that your 70,000-mile service was smooth and pressure-free. It's great to know that you felt comfortable throughout the visit and that the loaner vehicle met your expectations—it’s always a bonus to enjoy a newer version of your car while yours is being serviced. We truly appreciate your kind words and are thrilled to hear it was a 10/10 experience!

April 07, 2025

Keith is great and the mechanics fixed everything so fast! Thank you for your urgency. More

by joshuabooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Keith and our team were able to get everything fixed quickly and efficiently. We know how important it is to have things taken care of in a timely manner, and we’re glad we could meet your expectations. If there’s anything else we can do for you, feel free to reach out!

April 07, 2025

There were very helpful and precise on what my car needed from service point. The team was courteous and kind. More

by vishalreddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're happy to hear that the service team was both helpful and clear in explaining what your vehicle needed. It's great to know that their courteous and kind approach made a positive impression. Providing clear communication and thoughtful service is something we strive for, and we're grateful for your feedback. We look forward to assisting you again in the future!

April 07, 2025

Lynn took 15 minutes of extra time to help me return the loaner, pick up my car and save another 170 mile round trip to Crest Volvo. He deserves a raise. More

by CRWATERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Lyn went above and beyond to make your visit as convenient as possible. It’s employees like him who truly make a difference, and we appreciate you recognizing his efforts. We’ll be sure to pass along your kind words to Lyn and the team! If you need anything else, don’t hesitate to reach out.

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