Crestmont Cadillac

Big time Disappoinment I just bought a Audi 2012 model from them in july 2016 and i bought a car 7'o clock made a deal on phone.I know it was my mistake too that i did not c I just bought a Audi 2012 model from them in july 2016 and i bought a car 7'o clock made a deal on phone.I know it was my mistake too that i did not check properly but they front windshild was chipped and tires has no life. I call them every single day from that day but they never call me back.I went to the service centre 4 times for oil change and stuff and still after 500 miles car need more oil.I went to them specially from pittsburgh 2.5 hours drive and they said they cant do anything now .Even I have 90 days warranty card from them .Worst Place to buy car More

Larry Leopold screwed me over Larry, did a walk around for me on the truck I was interested in. Body looked nice in the pics and was. The frame was totally rusted out. I can't beli Larry, did a walk around for me on the truck I was interested in. Body looked nice in the pics and was. The frame was totally rusted out. I can't believe this truck had a clean title. It had yo be in a flood. He told me the frame had minor rust. I paid $8250 for the truck. The shipper delivered me the truck and said they had a $6995 tag on it at the dealership. Don't deal with these crooks More

DO NOT BUY FROM THIS PLACE I purchased a 2006 Cadillac SRX from this dealer in May of 2015 that had 78000.00 miles on it. The brakes were not working correctly so they had them I purchased a 2006 Cadillac SRX from this dealer in May of 2015 that had 78000.00 miles on it. The brakes were not working correctly so they had them look at and were supposed to fix them. 3 months and 3000 miles later the brakes started to squall real bad so I took them to my mechanic he told me all they did was turn the rotors and put the used pads back on them. One of the pads was down to the metal. I had to get the car fixed so I had to pay 436.54 for the front and rear brakes. I took photos and saved the parts and The SALES Manager did would not even look at them. Now tell me how would anyone want a Mechanic like the ones at Crestmont work on their vehicles? I would love to post the xxxxxxhere so everyone could see what I’m talking about I called and talked to the sales managers Dan and he said there was nothing he could do. I never do reviews but I’m doing one now. If I can get one person not to buy from this place I have done what I set out to do. Very poor very very poor customer service Rick Odom Akron Ohio More

$86k escalade purchase better than expected We drove over an hour to test drive a 2015 Escalade. They were slam busy on a Saturday at the end of the month in May. We walked In and the manager Mi We drove over an hour to test drive a 2015 Escalade. They were slam busy on a Saturday at the end of the month in May. We walked In and the manager Mike helped us because they were busy. Ended up buying a 2015 Escalade. They had lots of financing options and made the large purchase easier than going grocery shopping. Thanks from Rob and Chrisine. More

very bad experience I made an appointment to change battery in PT Cruiser. I waited 3 hours to get my car. Charge was $231. Next week my husband changed a battery on Ava I made an appointment to change battery in PT Cruiser. I waited 3 hours to get my car. Charge was $231. Next week my husband changed a battery on Avalon at Motorcars Toyota, he waited 40min, charge was $117. I complained on Crestmont site, got meaningless response. I sent Crestmont a letter asking to remove my name from their mailing list. After that the owner called me to ask what was the problem. He said that their service is better so prices a little higher. 100% higher is a little! More

They did their best to make a reasonable offer I dealt with Crestview while shopping for a new car. I went with a different dealer because they had a car that was a better fit for my needs. The s I dealt with Crestview while shopping for a new car. I went with a different dealer because they had a car that was a better fit for my needs. The salesman at Crestmont alerted me to a shady trick by a competing dealer and made a competitive offer. He was friendly and responsive and I would recommend shopping there without hesitation. More

Made an appointment with the sales team, when I got there, the car was out front ready to be test driven. The process of buying the car was smooth. Jayme Yates the Sales Manager kept his eyes on the f there, the car was out front ready to be test driven. The process of buying the car was smooth. Jayme Yates the Sales Manager kept his eyes on the floor was was very accommodating. Excellent service, competitive prices, good trade in value. More

My mother brought car to change oil. After the service department saw she does not understand anything about cars they signed her to other repairs for an amount of around $2000.00 Calling to service depa department saw she does not understand anything about cars they signed her to other repairs for an amount of around $2000.00 Calling to service department and asking for reapirs explanation did not end up with clear answer but just "she signed in and I can charge the amount". The manager just hanged up without any concern on a customer. Stay away from this dealership! As soon as they bil you, they do not car about you, just your money! More

the staff treated me with respect. i felt like a king or someone important.THANK YOU CRESTMONT CADILLAC.the saleman tim darby went out of his way to help me by show me my carfax price .THANK YOU TIM. someone important.THANK YOU CRESTMONT CADILLAC.the saleman tim darby went out of his way to help me by show me my carfax price .THANK YOU TIM. More