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Crestmont Hyundai
Brunswick, OH
4,353 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,353 reviews
October 06, 2021
Have had 4 appointments to check on recall notice and why check engine light is on. Went all the way over there twice to find equipment to check the recall notice broken. A call would have been appreciated. check engine light is on. Went all the way over there twice to find equipment to check the recall notice broken. A call would have been appreciated. Then when I went in today they also did not have on the schedule to fix/check why engine light is on. I specifically requested this when appointment was made over a week ago. They did not even have on file that I brought the car in on 8/30/2021 to have them check reason for check engine light, which I was told after diagnostic test done that it was the knock sensor. This is not very good customer service. Plus they did not even have the part in stock. Better communication amongst staff is needed. I now have no idea if this will ever get fixed. More
by weezie311
Employees Worked With
Emily Hamrick
Helpful October 06, 2021
Emily in the Service Dept was terrific and went above expectations in arranging for transportation for a personal need while I was waiting for my car to be serviced. She really cared and walked the talk expectations in arranging for transportation for a personal need while I was waiting for my car to be serviced. She really cared and walked the talk. More
by don.lambacher
Verified CustomerOctober 05, 2021
Dave at the service desk is great. Give him a raise or at least a company car least a company car More
by ERI3
Employees Worked With
October 05, 2021
Extremely knowledgeable. Friendly. Worked with us to meet our needs in a car and at a doable price meet our needs in a car and at a doable price More
by fillingercraig
October 04, 2021
This was a simple and straightforward process. Emily in service is awesome. Friendly, fair dealership. service is awesome. Friendly, fair dealership. More
by raymond.gibson
October 04, 2021
2nd visit, both a disaster. Arrived at 245 with an appointment for oil change and tire rotation. Took over 2 hours. It's obvious the one sometimes 2 people working were overwhelmed. I did notice plen appointment for oil change and tire rotation. Took over 2 hours. It's obvious the one sometimes 2 people working were overwhelmed. I did notice plenty of sales people working to sell the cars? Funny, but nobody to service them. Let me know how that works out. I will try to avoid this dealership in the future. Not an employee problem, management problem. They can only do so much. More
by rmarshall893
October 02, 2021
I was greeted promptly. They have great products and a great service department. They were respectful and helpful great service department. They were respectful and helpful More
by j.h.cunningham
October 01, 2021
Repair was done well, communication was marginal at best. I understand parts delays and slowdowns but telling a customer 4 days to get parts and waiting 4 weeks with no communication is not a good thing. I understand parts delays and slowdowns but telling a customer 4 days to get parts and waiting 4 weeks with no communication is not a good thing. More
by scottglatham
Employees Worked With
September 30, 2021
I live about 50 miles away but the service and treatment is well worth the drive is well worth the drive More
by SMATTHEWT
