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Crestmont Hyundai
Brunswick, OH
4,905 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,905 reviews
November 03, 2021
It is clear that the staff works hard at customer service and that this is a hard time to find enough employees to manage the workload. However it is hard to give a good review when I had to do without my ca and that this is a hard time to find enough employees to manage the workload. However it is hard to give a good review when I had to do without my car for nearly 3 weeks and then had to return two more times for work that should have been taken care of the first time. Loaner cars should be offered for any customer that has a car in service for more than a day no matter how difficult it is to find one. I won't purchase another car from this dealer, unfortunately. More
by Abuch1121
Verified CustomerEmployees Worked With
David LaLonde, Emily Hamrick
November 02, 2021
The entire team is awesome. They greeted me as soon as I arrived on the lot. The financial department worked diligently to get me the best interest rate. They made me feel important and special. arrived on the lot. The financial department worked diligently to get me the best interest rate. They made me feel important and special. More
by cwatsonhill
Employees Worked With
Other Employees :
Zack Stokes, Ryan Jones, Richard Kacso
November 02, 2021
Excellent service Best salesperson and finance lady very friendly and helping staff and honest people friendly and helping staff and honest people More
by dmp947
November 02, 2021
Need to improve payments options to make easier to pay and faster way. So far and faster way. So far More
by statis92
November 01, 2021
Friendly employees, clean waiting room, great snack options. Would give a 5 star but they sometimes take longer than I get told it will take. options. Would give a 5 star but they sometimes take longer than I get told it will take. More
by riosashley1994
Employees Worked With
David LaLonde, Emily Hamrick
October 29, 2021
Service area needs more help I had to wait then had to wait again until Emily got someone to check to see if I can use my Costco discount. Originally when I called regarding using the discount from Costc wait again until Emily got someone to check to see if I can use my Costco discount. Originally when I called regarding using the discount from Costco no one was familiar with it telling me I could only use it if I purchased my car thru the Costco new car program. Also your service manager when asked why my service was not covered under the 100000 warranty service told me that most people buy the extended warranty. So your warranty does not mean much if u have to buy an extended warranty on a new car Most likely after buying 3 sante fe s this last purchase will most likely be our last. Kudos to Emily she works very hard to accommodate customers More
by Dealerrater.com
Employees Worked With
David LaLonde, Emily Hamrick
