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Crestmont Hyundai

Brunswick, OH

4.4
4,893 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,893 reviews

December 29, 2024

Great service, great service personnel. My estimated time to complete my service was much shorter than expected. More

by jmroush5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to write a nice review. "Shorter time in service than expected" are words we love to hear! We appreciate your choosing Crestmont Hyundai for your service needs. Nancy Crestmont Hyundai

December 27, 2024

Fantastic experience from start to finish. Kate explained everything extremely well. I will recommend her to others. This was the second time working with her. I leased three years ago and pur More

by Dave S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Reshni
Dec 28, 2024 -

Crestmont Hyundai responded

Thank you for the great review, Dave! Kate is a very experienced member of our team, and we're lucky to have her. We appreciate that you came back to Crestmont for your new lease, and hope to see you again in a few years! In the meantime, take care and have a great holiday. Nancy' Crestmont Hyundai

December 25, 2024

They were on time when I got there & they completed the job faster than expected. More

by cb0448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russ
Dec 28, 2024 -

Crestmont Hyundai responded

Thank you for choosing Crestmont for your vehicle service. We appreciate your business and are always happy to hear that our service was faster than expected. We hope you have a happy new year! Nancy Crestmont Hyundai

December 25, 2024

Clean, friendly, and knowledgeable. Good place to do business and I would recommend them to friends. More

by Rater
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Crestmont Hyundai responded

Thank you for the nice review, Rater. We appreciate that you took the time to write it. Justin does a great job, and I'm sure your friends would be happy to work with him as well. Thank you for recommending us! Nancy, Crestmont Hyundai

December 25, 2024

Very comfortable atmosphere. As a single woman I felt appreciated as a serious customer and was treated as such. Joe was very knowledgeable. We had some fun putting my deal toget More

by jludwig981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Moeschl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Boger
Dec 26, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to write this review! It is so important that every single customer feels appreciated. I am glad that you had fun working with Joe. He is our most tenured salesperson and knows these vehicles inside and out. We appreciate you! Nancy Crestmont Hyundai

December 24, 2024

Jeff has been very helpful in finding the issue and scheduling my Genius for repair. Crestmont Dealership is professional. I’m confident that my car will be fixed correctly the first time. More

by REBAMILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily very genuine and helpful., Bryan Mulligan, Jeff Russ
Dec 28, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to write a nice review. We really appreciate your business and that you chose our dealership. We want to be here for you for all your vehicle needs. Nancy Crestmont Hyundai

December 22, 2024

It took a long time to get the parts in. However, once the parts were in the service department did everything they could to finish the job quickly and smoothly. More

by New Owner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Russ
Dec 23, 2024 -

Crestmont Hyundai responded

Thank you for your review! I understand that you could be annoyed when we couldn't get the parts for your car right away. We appreciate your patience and understanding. Rest assured that we do everything we can to get the parts as soon as possible. Have a wonderful holiday season, thank you again for choosing Crestmont. Nancy Crestmont Hyundai

December 22, 2024

Completed the recall in a timely manner. Much better than the original experience when initially alerted about the recall and when the parts came in. I originally had to call about the part More

by Jmt
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Aslan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to write your review. Reviews are an important part of our business, not just for the kind words, which we love, but for the opportunity to learn and improve. Your honest and clear review is especially helpful. We hope you have a wonderful holiday season! Nancy Crestmont Hyunda

December 19, 2024

Crestmont lied for nine days telling me my car was next to diagnosis. Brendan needs to work on communication. More

by grega1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Flynn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Crestmont Hyundai responded

Thank you for taking the time to inform us about your experience at our dealership. Unfortunately, there is not enough information in your review to identify you as a customer. However, we have shared your feedback with our team so that we can address the issues you raised. Thank you again for communicating your feelings. Nancy Finance Manager Crestmont Hyundai

December 19, 2024

I have always had a great experience with everyone at Cresmont Hyundai. I would highly recommend them More

by Mike C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Fuldauer
Dec 21, 2024 -

Crestmont Hyundai responded

Hello Mike, and Happy Holidays! Thank you for taking the time to write such a nice review of Crestmont Hyundai. We appreciate your business and your kind words. We hope to see you again soon! Nancy Moeschl Finance Manager Crestmont Hyundai

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