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Crestmont Hyundai

Brunswick, OH

4.5
4,851 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction. Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina. We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson. Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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2961 Center Road

Brunswick, OH

44212

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Showing 4,851 reviews

February 21, 2020

Everyone in the service area was professional and friendly. The waiting area was clean. This was my second service visit and I will be back. More

by Toke614
Recommend Dealer
Yes
Employees Worked With
David LaLonde, Emily Hamrick
February 21, 2020

I feel that Cresmont Hyundai provides excellent service. That’s my reason for driving so far to receive service I feel like I can rely on Cresmont to do a great job and to be honest with me about the work t More

by FMSWORKS.27
Recommend Dealer
Yes
Employees Worked With
Terry "The Car Guy" Coggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Anderson, David LaLonde, Emily Hamrick
February 20, 2020

Terrible customer service! I leased a new car from them. They agreed to pay off my last lease payment from my previous lease with them. They did not do this. They refuse to take phone calls or call me back More

by Lindbat
Recommend Dealer
No
Employees Worked With
Jeff Salyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Harris, Adam Dejean, Tabatha Oliver, Megan Mullins
Mar 12, 2020 -

Crestmont Hyundai responded

We are very disappointed by the incident that you've described in this review. We understand your frustration and deeply regret falling short on this instance. Please accept our sincerest apologies and appreciation for alerting us on this issue so we can improve our process.

February 20, 2020

We purposely came back to this dealer and to work with Justin specifically to find me a car because we had such a great experience picking out my husbands car. Everyone at Crestmont was very helpful and J More

by Bex715
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
February 20, 2020

Just had oil change. Car didn’t go through wash. Will continue to use this dealership. Never had a bad experience. Staff very friendly and courteous. More

by saringer1953
Recommend Dealer
Yes
Employees Worked With
Emily Hamrick
February 19, 2020

Traded in lease and got new Tucson. It was very busy day in dealership and Isabella was very willing to help. Also a special shout out to Kate for being so kind to assist Isabella with all the paperwork More

by carmrad63
Recommend Dealer
Yes
Employees Worked With
Ken Harris, Mark Crow, Kate Reshni, Tabatha Oliver, Isabella Valentin
February 19, 2020

Friendly, no-frills sales experience After a lot of online searching, I found a used listing that looked like a great deal, but was close to 350 miles away. After requesting more informat More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Mullins, Zack Stokes
February 18, 2020

Took me in sooner than my appointment. Great, Friendly service and I had a coupon to boot! Will definitely be back for service and to purchase my next SUV!! More

by dbenz64
Recommend Dealer
Yes
Employees Worked With
Robert Anderson, David LaLonde, Emily Hamrick
February 18, 2020

Greatest.customer.service.ever. We’ve been customers for years and David is always professional, friendly, knowledgeable, and Really good at his job. The service techs are also top tier professionals! More

by PANDABEAR6010
Recommend Dealer
Yes
Employees Worked With
David LaLonde
February 18, 2020

David in the service Dept is so pleasant. He is friendly and helpful when I make my appointment. I love dealing with him when I bring my car in. More

by roanne_fred
Recommend Dealer
Yes
Employees Worked With
David LaLonde
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