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Crestmont Hyundai
Brunswick, OH
4,872 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,872 reviews
October 20, 2019
No pressure sales I brought my daughter in to buy a safe and affordable car as I am a single mother to her with one income. I really need to stay in a certain price ran I brought my daughter in to buy a safe and affordable car as I am a single mother to her with one income. I really need to stay in a certain price range. Terry worked the numbers, and showed my daughter choices. He was very helpful, and I did not feel any pressure, was very comfortable talking with him. The finance gal at the end of the purchase was so sweet, efficient and honest. Everyone worked as a team! We will definitely be back for our next trade in! More
by Nicky
Employees Worked With
October 20, 2019
Outstanding Service From the moment I stepped in for service to my car, I met friendly faces in the service dept. Emily explained everthing I needed to know. She helped From the moment I stepped in for service to my car, I met friendly faces in the service dept. Emily explained everthing I needed to know. She helped me choose new tires, arranged shuttle ride to and from my office, provided by a pleasant young man, whose name I can't remember. A most pleasant experience for a chore that can be frustrating and unpleasant! Thanks to everyone at Crestmont!! More
by moepulkk
Verified CustomerOctober 17, 2019
Hole in tire I got a flat tire , had tripleAAA come change it for me brought my original tire to Hyundai to get it checked out and here they said the plug I alread I got a flat tire , had tripleAAA come change it for me brought my original tire to Hyundai to get it checked out and here they said the plug I already had in my tire had come out , which is funny because I never had by tire plugged at all before bringing it to Hyundai today my car is only one year old and I’ve never taken it anywhere for anything except. Hyundai and they tried to make me feel like I had to of taken it to have it plugged before but I tried to explain that is not true , so my guess is that between the manufacture and Hyundai itself before I bought the car which only had 37 miles someone had that tire plugged and it definitely was not me ,, normally I have great service with Hyundai but in this case I was pretty upset and not very happy with the service I received that day More
by Barb
Employees Worked With
Emily Hamrick
October 17, 2019
Excellent Rich and Megan were very knowledgeable, and made this process extremely easy. Would definitely recommend this dealership to family and friends. Also w Rich and Megan were very knowledgeable, and made this process extremely easy. Would definitely recommend this dealership to family and friends. Also will be a returning customer. More
by Josh6699
Employees Worked With
Adam Dejean, Rich Chandler, Megan Mullins
October 17, 2019
re-evaluation of car sizes We felt it was time for a new car, a different car. We wanted a SUV but not sure of the size needed. The tuscan fit the bill for our family daily n We felt it was time for a new car, a different car. We wanted a SUV but not sure of the size needed. The tuscan fit the bill for our family daily needs. More
by messina-family
Employees Worked With
Ken Harris, Rich Chandler, Megan Mullins
October 16, 2019
Amazing service straight forward showed me all history of the vehicle I was very satisfied with the service all around. Even detailed the vehicle for me befo service straight forward showed me all history of the vehicle I was very satisfied with the service all around. Even detailed the vehicle for me before i left the lot More
by mozzochimitch97
Employees Worked With
October 16, 2019
Average experience leasing, lacking follow up after My review is pretty stereotypical. My sales guy was nice and personable. He brought us a quote to lease that we thought was too high. He became frustr My review is pretty stereotypical. My sales guy was nice and personable. He brought us a quote to lease that we thought was too high. He became frustrated when we pushed back which made it awkward to keep working with. The manager came over to discuss our concerns. He came back will a significantly lower price because "we were repeat customers". I get from a business perspective you want to make as much money as possible but frustrating that this loyal customer discount wasn't first offered until we were ready to leave. Upon picking my car up, my sales guy was a bit distracted by another customer he had a later appointment with. Yet other sellers weren't working with anyone. In addition, Finance took awhile until they were available - again very average. Lastly, there was a scratch on my brand new car. I wanted it fixed that day but was told it wasn't possible, that we would add it to a list of things they owed me, and schedule it straight away. That was over two weeks ago and it's still not scheduled. More
by anissa.peterson11
October 16, 2019
Service paperwork Still waiting for my final service paperwork from customer service rep Vicki She advised that paperwork would be mailed to me but I haven’t received Still waiting for my final service paperwork from customer service rep Vicki She advised that paperwork would be mailed to me but I haven’t received anything. More
by franks1005
Employees Worked With
Vicki, Robert Anderson, David LaLonde, Tabatha Oliver
October 16, 2019
Wonderful and timely service Needed tires rotated, staff was very upfront on time and grateful for their hospitality! Very much appreciate the Porter service as I have two little Needed tires rotated, staff was very upfront on time and grateful for their hospitality! Very much appreciate the Porter service as I have two little ones. More
by corndog
Employees Worked With
The friendly older gentleman in service. (I believe David). :), Robert Anderson, David LaLonde
October 16, 2019
buying at crestmont I wasbassisted by mr yun, he is very detailed and shoots straight with you, I highly recommend crestmont hyundai based off my experience today. stop i I wasbassisted by mr yun, he is very detailed and shoots straight with you, I highly recommend crestmont hyundai based off my experience today. stop in see joe and he will get you in the right ride at the best price! More
by Matt p
Employees Worked With
