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Crestmont Hyundai
Brunswick, OH
4,906 Reviews
Crestmont Hyundai is The #1 Dealer in Customer Satisfaction.
Crestmont services all Hyundai drivers from Cleveland to Akron, including Brunswick, Strongsville, Parma Heights, Parma & Medina.
We here at Crestmont Hyundai pride ourselves on delivering the best customer service and dealership experience to Hyundai drivers throughout Brunswick, Strongsville, Parma Heights, Parma and Medina. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Hyundai models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Hyundai Sonata, Santa Fe Sport, Elantra, Santa Fe or Tucson.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive top-quality car while saving money at the same time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,906 reviews
July 26, 2019
The Dealership What a Great place to do business Great people. Really satisfied with my purchase. Lovely car and wonderful experience overall. I would come back aga What a Great place to do business Great people. Really satisfied with my purchase. Lovely car and wonderful experience overall. I would come back again in the future! More
by brc
Verified CustomerEmployees Worked With
Ken Harris, Megan Mullins, Jack Skrant
July 25, 2019
Very easy and convenient. I worked with Terry over the phone to set an agreed upon price. When I arrived at the dealership, the paperwork was already done and I was ready for I worked with Terry over the phone to set an agreed upon price. When I arrived at the dealership, the paperwork was already done and I was ready for finance. Great experience and was in my new car quickly. More
by lmbeeson
July 24, 2019
Horrible communication and customer aervice The original transaction was great and everything went smoothly. Jack was very helpful and friendly. However, afterward after having to call several t The original transaction was great and everything went smoothly. Jack was very helpful and friendly. However, afterward after having to call several times with a billing issue I never got a call back. I had to physically go to the dealership not once but twice to actually get the help I needed and even was refused help by one employee. I regretting leasing here again and can’t wait to be done with this dealership after such poor customer service. More
by jordynparker8871
July 24, 2019
Informative I had a very good experience purchasing this vehicle!! The salesman was very pleasant to work with and very informative. Great place to purchase a.veh I had a very good experience purchasing this vehicle!! The salesman was very pleasant to work with and very informative. Great place to purchase a.vehicle. More
by shilohp13
Employees Worked With
Ken Harris, Adam Dejean, Megan Mullins, Jack Skrant
July 23, 2019
So happy! This is my 4th car, third lease. through Crestmont Hyundai and I’m so happy with them. Dave was amazing to work with, he made the whole experience so This is my 4th car, third lease. through Crestmont Hyundai and I’m so happy with them. Dave was amazing to work with, he made the whole experience so much better! There wasn’t any high pressure sales tactics and he made sure I was happy and understood everything throughout the whole process. I’m so happy with my new Tucson! More
by Kim0911
Employees Worked With
"Hyundai Dave" Choike
July 23, 2019
Great Service Everyone at Crestmount are very friendly and out going, the made the car leasing at great expierence for me. I would recommend this dealership tp all Everyone at Crestmount are very friendly and out going, the made the car leasing at great expierence for me. I would recommend this dealership tp all my friends and family, Keep up the good work More
by dmkoberstein
Employees Worked With
Mark Crow, Emily Hamrick, Crystal McKamey
July 21, 2019
Almost crashed on the highway! I came in to get my rear brakes fixed. The dealer told me upon removing the front brakes (which was not requested), a pin was frozen causing problems I came in to get my rear brakes fixed. The dealer told me upon removing the front brakes (which was not requested), a pin was frozen causing problems which would result in more services needed (money). This was their fault but they wanted to charge me more for their mistake. The next day I drove to work on the highway my rear passenger tire was wobbling out of control. People told me to pull over because my tire was going to fall off. I drove to NTB and they said whoever touched your car last forgotten to tighten the tires fully. I have the documentation to prove this. There were 2 lug nuts missing and I could've gotten into a life threatening accident. Stay away from Crestmont Hyundai in Brunswick. Your life is at stake! More
by HyundaiOHguy
Employees Worked With
David LaLonde
July 21, 2019
Great almost fantastic Mark Crow was a traffic salesperson. Only one thing when he was showing me how to do things in my car he was rushed because he didn't want to lose the Mark Crow was a traffic salesperson. Only one thing when he was showing me how to do things in my car he was rushed because he didn't want to lose the other customer who were thinking about buying.one more thing the finance department took a long time. My overall time for the whole deal was 4 hours to long More
by damalec
Employees Worked With
Ken Harris, Mark Crow, Megan Mullins
July 21, 2019
Quick and easy. Out the door. My wife and I came in late in the day after work. We were warmly greeted and taken care of. All of our questions were answered and details explained t My wife and I came in late in the day after work. We were warmly greeted and taken care of. All of our questions were answered and details explained to us. (Even after the dealership was closed). All the reps were patient and we were very satisfied with our purchase. More
by Christian V.
Employees Worked With
Ken Harris, Kate Reshni, Megan Mullins
July 21, 2019
Bought a new suv! I had such a wonderful experience at Crestmont Hyundai. Mark Crow was an amazing person to work with. He was so patient through my plethora of questio I had such a wonderful experience at Crestmont Hyundai. Mark Crow was an amazing person to work with. He was so patient through my plethora of questions (I am not car literate) kind, and not pushy at all. He truly helped me find a car that suited me, not just pushed me to buy an expensive car for him to make commission. The financial portion of my experience was very easy and painless as well! More
by meganesker
