Crestmont Hyundai - Service Center

We worked with sales rep Nate and his GM Norvil. Both were great and even resolved and after purchase issue to our satisfaction. They were responsible and understanding. Would recommend! . Both were great and even resolved and after purchase issue to our satisfaction. They were responsible and understanding. Would recommend! . More

Great management. Need to improve the waiting area. It was a good experience, we will be back Need to improve the waiting area. It was a good experience, we will be back More

They were great to deal with. I would recommend them to anyone. A very reputable dealership. I would recommend them to anyone. A very reputable dealership. More

Derek and those who checked out possible exhaust issues did an excellent job. However, CH needed to communicate in advance there is now a fee for using a credit card. If I had known would have brought my did an excellent job. However, CH needed to communicate in advance there is now a fee for using a credit card. If I had known would have brought my checkbook. BTW learned there is no fee for debit cards but I never pay that way so not an option. Also like the popcorn/ More

Very, very poor communicators. The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change, about an 80 mile round trip. I told the person taking my appointment in the phone, that I needed another issue looked at. She added the request to the work order. When I arrived, Mike asked “just your free oil change this morning?” I said yes but I needed this looked at too. He said, “ok we will put it on the computer to see if any codes pop up.” When completed, I was told, “oil was changed and we did the multi point inspection, everything looks fine.” I asked, well what about the other issue I asked the scheduler and Mike about?” He said, “I knew nothing about it!” WHAT!? Sorry, Crestmont lost me. More

Was very courteous and knowledgeable. Explained everything that was going to be done and put me at ease Explained everything that was going to be done and put me at ease More

Very personable and helpful and repair was done quickly! ! He had rescheduled my appointment several times for issues I was having and was very flexible to accommodate me ! He had rescheduled my appointment several times for issues I was having and was very flexible to accommodate me More

Doesn't honor warranty. Makes excuses and blames customer. Disrespected my wife. Never buying here again Makes excuses and blames customer. Disrespected my wife. Never buying here again More

I've never been more satisfied with my auto maintenance service. They are very professional. They listen, then take action. My vehicle was very expensive therefore I want and would expect only the very b service. They are very professional. They listen, then take action. My vehicle was very expensive therefore I want and would expect only the very best. CrestmontGenesis is the answer. Thank you, Evan R. Morris More

Everyone very courteous. Job completed promptly and correcly. Dealership close to home. Very positive experience. Job completed promptly and correcly. Dealership close to home. Very positive experience. More