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This rating includes all service center reviews, with more weight given to recent reviews.
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2,038 Reviews of Crestmont Hyundai - Service Center
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July 15, 2025
Derek made our visit quick and painless. He was friendly and efficient 10 out of 10 would recommend. He was friendly and efficient 10 out of 10 would recommend. More
by D.rock2125
Verified CustomerEmployees Worked With
July 15, 2025
Nice service Brendan was a cool guy and and nice. Service was pretty quick got in and out Service was pretty quick got in and out More
by rogerslynchai19
July 15, 2025
I've had terrible Hyundai experiences. Ganley norrh Olmsted looked in my eyes and told me I have a 100k warranty. They screwed me on my loan by cost me 5% more and endless service problem. Ganley norrh Olmsted looked in my eyes and told me I have a 100k warranty. They screwed me on my loan by cost me 5% more and endless service problem. BUT my experience at Crestmont. The most amazing service experience I've ever had. The guys were unreal. Great team. Nice. Knowledgeable. Most of all. They were transparent on how long things will take. No xxxxxxxxx. Everyone that I met was so nice to me and my dog. Great experience and if the person that cuts the checks reads this. I can think of like 10 guys that need bonus checks. Make sure that gets done. Thanks. More
by drew.massa
July 12, 2025
We worked with sales rep Nate and his GM Norvil. Both were great and even resolved and after purchase issue to our satisfaction. They were responsible and understanding. Would recommend! . Both were great and even resolved and after purchase issue to our satisfaction. They were responsible and understanding. Would recommend! . More
by darcichaddock
July 12, 2025
Great management. Need to improve the waiting area. It was a good experience, we will be back Need to improve the waiting area. It was a good experience, we will be back More
by wmb.dvm
July 10, 2025
They were great to deal with. I would recommend them to anyone. A very reputable dealership. I would recommend them to anyone. A very reputable dealership. More
by MG
Employees Worked With
July 10, 2025
Derek and those who checked out possible exhaust issues did an excellent job. However, CH needed to communicate in advance there is now a fee for using a credit card. If I had known would have brought my did an excellent job. However, CH needed to communicate in advance there is now a fee for using a credit card. If I had known would have brought my checkbook. BTW learned there is no fee for debit cards but I never pay that way so not an option. Also like the popcorn/ More
by dinglewood
Employees Worked With
July 05, 2025
Very, very poor communicators. The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change, about an 80 mile round trip. I told the person taking my appointment in the phone, that I needed another issue looked at. She added the request to the work order. When I arrived, Mike asked “just your free oil change this morning?” I said yes but I needed this looked at too. He said, “ok we will put it on the computer to see if any codes pop up.” When completed, I was told, “oil was changed and we did the multi point inspection, everything looks fine.” I asked, well what about the other issue I asked the scheduler and Mike about?” He said, “I knew nothing about it!” WHAT!? Sorry, Crestmont lost me. More
by Vito
July 05, 2025
Was very courteous and knowledgeable. Explained everything that was going to be done and put me at ease Explained everything that was going to be done and put me at ease More
by mikeschroeder97
Employees Worked With
July 04, 2025
Very personable and helpful and repair was done quickly! ! He had rescheduled my appointment several times for issues I was having and was very flexible to accommodate me ! He had rescheduled my appointment several times for issues I was having and was very flexible to accommodate me More
by scvitic
